Filenet Developer

Responsibilities

• IBM FileNet 5.x expertise in development, configuration, and operational aspects.
• Project deployment execution, IBM FileNet upgrades, and production support.
• IBM FileNet administration, changes, and configuration.
• Content mass updates using FileNet APIs.
• IBM FileNet vulnerabilities and remediation.
• IBM FileNet Sweep to migrate contents.
• Integration with storage devices.
• Oversight and execution of deployments, troubleshooting, and support activities.
• Monitoring and alerting using tools such as Splunk, AppDynamics, Prometheus, Grafana, etc.
• Integration with cloud capabilities/storage grid and other cloud tech stack, tools, and technologies.
• Familiarity with object and file storage.
• Issue resolution to ensure stability of applications and platform.
• Drive new initiatives like automation and cloud transformation in the platform.
• Lead group discussions about issues identified prior to and after deployment.
• Troubleshoot complex environment issues in a distributed environment.
• Validation of complex system/components and game planning.
• Perform smoke testing on deployed code/configurations to ensure success of deployment.
• Manage documentation and processes through tools like Confluence, JIRA, and ServiceNow.
• Design complex system upgrades.
• Develop a long-range plan to resolve problems and prevent recurrence.
• Participate in high-level technical concepts spanning technology and business.
• Drive solutions to reduce recovery time.
• Provide cross-functional and cross-organizational coordination on root cause analysis for production issues.
• Support a portfolio of applications across technologies.
• Provide technical consultation and support in developing end-to-end automated software solutions.
• Responsible for production deployments, ensuring governance and controls.
• Provide expert counsel to team and senior leadership; advise and mentor team when needed.
• Learn new tools and concepts in platform engineering to implement automation.
• Contribute to increasing system efficiencies and lowering human intervention time on related tasks.
• Review and analyze moderately complex operational support systems, application software, and system management tools.
• Work with vendors and other technical personnel for problem resolution.
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards.
• Collaborate with vendors and other technical personnel to resolve technical issues.
• Good understanding of new technologies for key management, building resilient systems, security concepts, microservices-based architecture, and building Active-Active solutions.

Qualifications

• Familiarity with Enterprise Content Management principles and practices.
• Strong verbal, written, and interpersonal communication skills.
• Understanding of cloud-native technologies and concepts.
• 2 years of experience in API or Microservices Development.
• 3 years of experience developing or supporting IT Service Management solutions.
• Ability to lead and manage to production goals, deadlines, and various metrics.
• Ability to identify root-cause issues/improvement opportunities and design approaches.
• Experience with a customer service mindset and a focus on continuous improvement.
• 3 years of distributed servers platform experience.
• 2 years of application production support experience.
• Experience in Ansible, Terraform, and cloud engineering concepts.
• Experience in application and server health probes.

About Us

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers.

Pay

The starting pay range for this role is $80/hour on W2. Actual compensation will depend on several factors, including the candidate’s relevant experience, technical skills, and other qualifications.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending or health savings account.
• Life and AD&D insurance.
• Short- and long-term disability coverage.
• Paid time off.
• Employee assistance program.
• Participation in a 401k program with company match.
• Additional voluntary or legally required benefits.