Fifth Avenue Club Advisor

Job Description

WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

What You Will Do

• Maintain a high level of customer service by creating and developing excellent client relationships.
• Initiate and use Club events to recruit new clients, increase sales, and develop existing clients.
• Generate and share ideas with the Fifth Avenue Club team on ways to develop your individual business opportunities and maximize sales to achieve or exceed goals.
• Use Saks Fifth Avenue's online clientele resource tools to record and maintain client information and preferences to support your business.
• Source product for client appointments through Saks Fifth Avenue's multiple inventory networks including Flagship stores, the digital “endless aisle,” and distribution centers.
• Engage with clients and perform basic alteration's fittings with guidance and training from our Alterations Director.
• Maintain a digital presence to attract new clientele and promote your business both traditionally and through social media selling.
• Be the community and brand ambassador on behalf of Saks Fifth Avenue.
• Ad hoc responsibilities as needed.

What You Will Bring

• A minimum of 3 years of retail experience in a customer-focused luxury sales environment.
• Experience with luxury fashion and lifestyle.
• Experience working with sales quotas and comfort with meeting sales targets in a commission based selling environment.
• An established network or client base on multiple Social Media platforms, and the ability to support business digitally through content creation.
• Experience executing events.

Benefits

• We offer the following benefits for this position, subject to applicable eligibility requirements:
• medical insurance,
• dental insurance,
• vision insurance,
• 401(k) retirement plan,
• basic life insurance,
• supplemental life insurance,
• disability insurance,
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).