Field Trial Engineer

About the role

The Field Trial Engineer is responsible for managing and executing controlled trials of new products or features with selected customers or partners before general availability.

What You Will Do

• Plan, coordinate, and execute field trials with pilot customers or partners
• Serve as the primary technical liaison between the customer and internal engineering teams during the trial
• Define trial objectives, success criteria, and scope
• Monitor trial deployments and collect performance/feedback data
• Document and track issues discovered during the trial
• Provide regular status updates and reports to stakeholders
• Gather and synthesize customer feedback to influence product improvements
• Ensure trial environments are properly set up and supported
• Assist in transitioning successful trials toward general availability (GA)
• Lead cross-functional discussions to determine key integration points required for field trial testing
• Collaborate with team to design processes for verification of product installation and performance during Alpha / Beta
• Design risk management plan to control internal and external exposure during field trial
• Attend field trial installations, as needed, to validate program assumptions, processes, and field use cases
• Facilitate issue tracking and resolution from customer labs and field trial for the purposes of monitoring external quality
• Document technical lessons learned and provide feedback to the appropriate stakeholder(s) to ensure gap closure

Qualifications

• Bachelor's Degree in a technical field or equivalent work experience preferred
• Program Management experience preferred
• Demonstrated problem solving and analytical skills
• Knowledge of production practices and test procedures
• Good facilitation and conflict resolution skills
• Demonstrated time management and project management skills
• Strong knowledge of Gilbarco Products is a requirement
• Self Starter
• Exceptional verbal and written communications and presentation skills
• Personal commitment to quality and on-schedule delivery
• Must be versatile, flexible, and proactive when resolving technical issues
• Detail oriented with good organizational skills
• Ability to deal with frequent change and ambiguity
• Customer focused

Pay

The base compensation range for this position is $68,000 to $82,300 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.

Benefits

• Medical, dental, vision, disability and life insurance
• Family planning programs from Maven Clinic
• Diabetes management programs like Livongo
• Coverage for women's health
• Support for adult and elder care
• Paid parental leave
• Generous 401(k) plan with matching company contributions
• Paid time off up to 15 days each year
• 13 paid holidays (including 3 floating holidays)
• Paid sick leave (amount may vary based on state or local laws)