Field Training Officer

About the role

The Field Training Officer (FTO) serves as the principal training resource for a datacenter campus or metro location. In addition to providing training, job functions may include problem resolution, service enhancement, and process improvement as it pertains to safety and training.

The FTO reports directly to the Field Training Manager (FTM) and will work closely with other sites, regional, and headquarters leadership. This position will have no direct reports but will work closely with campus leadership to assess employees, site, and campus needs.

Responsibilities

• Serve as the primary point of contact for onboarding and sustainment training
• Train and certify new security personnel, coordinating with Administrative Officers (AOs) on OTJ tasks as needed
• Perform ongoing training and evaluation to maintain high security standards
• Track training completion (production, sustainment, new site starts, performance gaps, etc.)
• Promote and prioritize safety awareness across the campus
• Coordinate with local leadership and PMO training teams to develop and implement training plans
• Recommend onboarding and training schedules based on staffing needs
• Conduct recurring training audits
• Prepare and submit critical and confidential reports to leadership
• Maintain training and safety documentation in alignment with policies and procedures
• Provide feedback on employee competence, compliance, and morale
• Identify security gaps and recommend improvements
• Evaluate and escalate potential safety risks

Requirements

• Associate’s degree
• 2+ years of experience in security and/or business management
• 2+ years of training experience (or equivalent combination of education and experience)
• Data center and training development experience preferred
• Strong proficiency in Microsoft Office Suite (PowerPoint, Word, SharePoint, Excel)
• Reliable communication and transportation

Qualifications

• Must be at least 18 years old
• Legal authorization to work in the job location
• Valid driver’s license or reliable transportation
• Valid passport or ability to obtain one immediately
• Ability to travel up to 50% (domestic/international), sometimes on short notice
• Flexibility to work evenings or weekends when required
• Successful completion of background check and drug screening

Skills

• Professionalism in high-pressure or urgent situations
• Handling sensitive/confidential information responsibly
• Physical requirements: Sitting, standing, walking, climbing stairs, occasional lifting up to 25 pounds

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work