Field Training Manager - Allergan Aesthetics

About the role

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. The Field Training Manager (FTM) trains Business Development Managers (BDMs), Strategic Account Managers (SAMs), and Practice Development Managers (PDMs) to support qualitative dollar sales, profitability, and market share for Allergan Aesthetics. In coordination with the Director of Field Training Management, Senior National Training Managers, Marketing, and Sales Management, the FTM delivers advanced product messaging and business-development training, monitors skill progression from entry-level to senior sales roles, and supports the Aesthetics Portfolio. The FTM enhances sales representatives’ ability to communicate advanced scientific information, business-development practices, and portfolio messaging through field co-travels, training courses, manager meetings, and National Sales Meetings. The role executes sales directives and training programs across assigned Area geographies; supports new-hire onboarding and development needs; facilitates Field Sales Training (FST) initiatives; and contributes to the national training plan as part of the marketing planning process.

Responsibilities

• Onboarding: Assist with the new-hire onboarding experience within the assigned Area; coordinate the training process and development for newly hired Business Development Managers, Strategic Account Managers, and Practice Development Managers; monitor and enhance BDM progress throughout the training continuum, providing appropriate coaching and development feedback; facilitate pre- and post-training onboarding sales calls throughout the new-hire sales training continuum.
• Sales Training: Attend at least one of each new-hire sales training course annually to remain current on course delivery and support effective execution and coaching during field co-travels.
• Field Co-Travels: Complete the expected number of co-travels per quarter, prioritizing new hires; conduct field co-travels with new hires within the appropriate timeframe after completion of the New Hire Sales Training Continuum; collaborate with Area Sales Leaders, Regional Sales Leaders, and Regional Practice Managers to identify tenured field sales representatives for field co-travels within the Area; identify and address key learning gaps; provide written follow-up after each co-travel and schedule a follow-up call with the manager.

Requirements

• Bachelor’s degree
• Knowledge of the health care and/or pharmaceutical industry
• 3+ years of field sales experience in the device industry; surgical experience strongly preferred
• 2+ years of sales training experience preferred, but not required
• 2+ years of project management experience preferred, with health care experience preferred but not required

Skills

• Serve as a positive role model