Field Telecommunications Technician

About the role

SONIFI is a global leader in guest technology for hospitality, delivering innovative solutions that enhance experiences for staff, guests, and top industry brands. As a Field Telecommunications Technician in the King of Prussia/Philadelphia, PA area, you will be the face of the organization, providing on‑site support and guidance to customers while working independently with a company‑supplied vehicle, tools, cell phone, laptop, and technical backing.

Responsibilities

• Support customers in your assigned region, spending your day in the field rather than at a desk.
• Deliver a great customer experience by communicating thoughtfully and professionally with hospitality staff and respecting the boundaries, protocols, and empathy required in healthcare environments.
• Operate a company vehicle (valid driver’s license and safe driving habits required).
• Travel occasionally outside your primary area as needed.
• Provide on‑call support and work occasional overtime and weekend hours to meet service‑level agreements.
• Remain flexible and adapt to changing customer priorities and requests.

Requirements

• Technical degree plus one year of related experience OR High School Diploma/GED plus three years of work experience.
• Experience in any of the following: High‑Speed Internet/Wi‑Fi, Satellite TV, Digital TV, IPTV, Telecom, RF, CATV, MATV, or Head‑end systems.
• Valid driver’s license and safe driving habits.

Skills

• Strong problem‑solving passion and quick learning ability.
• Effective communication and interpersonal skills.
• Ability to work independently while providing guidance to customers.
• Flexibility and adaptability to changing work demands.

Benefits

• Company vehicle, tools, cell phone, laptop, and technical support.
• Paid time off (PTO), holidays, health, dental, and vision insurance.
• Retirement plan, pet insurance, on‑demand pay, and a variety of other benefits.

Pay

Generally starting at $25‑$34 per hour. The final pay for the selected candidate will be based on location, experience, education, specialty, and training; this range is not a guarantee of a specific wage.

Schedule

Occasional travel outside your assigned region, on‑call availability, and occasional overtime and weekend work to accommodate service‑level agreements.