Field Technician- Pensacola

Responsibilities

• Visit residential customer sites to measure each window, door, sliding glass door opening as needed
• Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
• Support pricing process by providing accurate measurements and assessments for labor/materials
• Review installation project/process with customers
• Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
• Execute change order specifications
• Maintain service parts inventory and equipment
• Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
• Fulfill service appointment specifications

Requirements

• Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.
• Maintain proficiency to do all tasks of the position.
• Maintain a substantive knowledge of product, install techniques, and construction basics
• Maintain a driving record that meets company’s insurance standards
• Knowledge of local permit/license/historical/HOA requirements

Qualifications

• High School Diploma, GED, or equivalent
• 2+ years professional experience measuring replacement windows
• 2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
• Valid Driver’s License

Preferred Qualifications

• Proficiency with MS Word, MS Excel
• Experience with Customer Relationship management systems
• Capability to navigate various applications on an iPad
• Customer-centric mindset
• Superior time and project management skills
• Ability to navigate a CRM system (i.e., SalesForce, Dynamics, Microsoft systems)

What We Offer

• Competitive Pay: $33.50 an hour
• Step progression plan
• Comprehensive medical, dental, vision, and life insurance
• 401(k) with company options
• Paid Time Off (PTO)
• Career advancement opportunities within a rapidly growing national company
• Collaborative leadership team and strong operational support
• A culture built on accountability, teamwork, and continuous improvement

Benefits

• Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences.
• We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results.

Company Information

• Window Nation is a subsidiary of Window Nation.
• NewSouth Window Solutions delivers high quality windows and doors designed to stand up to the region's climate and elevate everyday living.
• As part of the Window Nation family, we're entering an exciting period of growth that brings added stability, expanded resources, and new opportunities for our teams.

About the Role

• We are seeking a dependable and safety-conscious Field Technician to join our team.