Field Technician - Midland–Odessa, TX

Opifex-Synergy represents a unique business model in the compact and heavy equipment industry, offering a diverse range of equipment from leading manufacturers to serve large commercial construction firms, local subcontractors, and general contractors. We value teamwork and foster a positive work culture with career advancement and professional development in a collaborative, supportive environment.

Essential Functions

• Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop
• Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections
• Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all related paperwork
• Participates in all training programs directed by Manager
• Brings to the attention of the Service Manager any shop tools, equipment, or vehicles that are not in serviceable condition or unsafe to use
• Maintains tools in good working order per MSHA and OSHA regulations
• Completes basic computer tasks including work orders, parts lookup, and email communication
• Communicates with coworkers and customers to ensure top-quality equipment and customer satisfaction
• Provides service and customer support during field visits or dispatches
• Ties workflow to schedule
• Manages all on-site installation, repair, maintenance, and test tasks
• Diagnoses errors or technical problems and determines proper solutions
• Produces timely and detailed service reports
• Operates vehicle safely and uses field automation systems
• Follows all company field procedures and protocols
• Cooperates with technical team and shares information across the organization
• Comprehends customer requirements and makes appropriate recommendations or briefings
• Builds positive customer relationships
• Exhibits strong teamwork
• Willing to train and assist other team members with difficult or extended repairs
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions

Required Education and Experience

• High School Diploma or GED
• Extensive knowledge of diesel engines and construction equipment
• Ability to troubleshoot, test, repair, and service technical equipment
• Proven field service experience
• Must have own tools
• Must have a valid driver’s license and acceptable driving record
• Ability to work flexible shifts
• Military service will be considered in lieu of education/certification experience as applicable

Supervisory Responsibilities

None

Work Environment

• Work is primarily conducted in construction sites, equipment yards, and transportation routes
• Regular exposure to heavy machinery and diesel-powered equipment
• Frequent outdoor work in varying weather conditions including heat, cold, rain, and wind
• Physically demanding environment with uneven terrain, dust, mud, and loud noise levels
• May involve shop-based tasks and fieldwork including remote site travel
• Strict adherence to safety protocols required at all times
• PPE such as steel-toe boots, safety glasses, gloves, and hearing protection must be worn
• Must be comfortable operating around large equipment, confined spaces, or elevated positions
• Lifting heavy components and materials is often required
• Flexibility is essential as job site conditions and priorities can change rapidly

Travel Required

• Required to travel to various locations for training classes/seminars
• Drive to multiple vendors to acquire parts for assigned repairs
• Position may require several hours of driving daily to job sites

Physical Demands

• Requires a high level of physical stamina and mobility
• Frequent lifting, carrying, and maneuvering of tools, chains, tarps, and equipment weighing 50+ pounds
• Regular bending, squatting, kneeling, crouching, and reaching
• Prolonged standing, walking, and foot-based work on uneven terrain
• Climbing in/out of trucks, onto trailers, or onto equipment is required
• Must maintain balance while working on ladders, steps, or elevated surfaces
• Fine motor skills and dexterity required for tie-downs, controls, and documentation
• Must safely operate commercial vehicles and remain alert in hazardous conditions
• Occasional pushing, pulling, and positioning of heavy materials

Other Duties

Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. The employer reserves the right to modify and adapt these responsibilities as necessary to meet evolving business needs and organizational objectives.

Benefits & Perks

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with company contributions
• 401(k) & Roth retirement plans with company matching
• Generous paid time off and company paid holidays
• Company Paid Wellness, Employee Assistance and Discount Programs
• Boot/PPE Annual Allowance
• Career Development & Company Paid Training

Benefit eligibility can vary by role, and not all benefits apply to every position. During the hiring process, we’ll walk you through the benefits specific to this role. This position could also include Tool Reimbursement, Safety Bonuses, Profit Sharing and/or Commission Earning opportunities.

Additional Eligibility Requirements

At Opifex-Synergy, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members.