Field Technician (Internal)

About the role

Pape’ Material Handling, the premier capital equipment dealer in the West, is seeking Field Technicians to join their team. As a Field Technician, you will work on material handling equipment at customer locations to ensure that their equipment is running in peak form and maximizing uptime. Every day, you will travel the area in a fully loaded Pape’ service vehicle, performing top-notch work on equipment, interacting with customers, and ensuring the job is done right.

Responsibilities

• Diagnose and repair material handling equipment at customer sites.
• Maintain equipment to maximize uptime and performance.
• Travel to customer locations in a company service vehicle.
• Interact with customers and provide excellent service.

Requirements

• 3 or more years of experience diagnosing and repairing equipment, preferably in the material handling industry.
• Basic computer knowledge.
• Self-motivation and ability to work under little or no supervision.
• Excellent communication and customer relations skills.
• Valid driver’s license with a good driving record (CDL preferred).
• Must provide own tools.

Benefits

• Competitive pay based on skills, training, and experience.
• 401(k) & Roth 401(k) Retirement Plans with Company Match.
• Medical, Dental, Vision, and Prescription Insurance.
• Flexible Spending Accounts (Flex Plans).
• Life Insurance; Short- and Long-Term Disability Insurance.
• Employee Assistance Program.
• Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans: 80 hours of vacation (prorated for new hires), 40 hours of Sick Leave, and 7 paid holidays annually. Vacation time increases with seniority.
• Advancement opportunities with a focus on promoting from within.
• Stability and reputation as a family-owned, fourth-generation company with over 160 locations and 85+ years of experience.
• Access to the largest equipment and parts inventory in the West.
• Open-door policy where your voice is heard and opinions matter.
• Training and mentoring for role preparation and continued skill development.

The Pape’ Group maintains a drug-free workplace and requires candidates to pass a pre-employment drug test.