Field Technician - Fort Worth, TX
Opifex-Synergy · Fort Worth, TX · 1 mo ago
EngineeringFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID. Remove boilerplate etc.
We need to parse the posting.
Content:
Intro: "Are you seeking a rewarding role with a respected company? Join Opifex-Synergy where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture. Opifex-Synergy represents a unique business model in the compact and heavy equipment industry. We offer a diverse range of equipment from leading manufacturers, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors."
That's about the company and role. Could be "About the role" or "About the company". Use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID. Remove boilerplate etc.
We need to parse the posting.
Content:
Intro: "Are you seeking a rewarding role with a respected company? Join Opifex-Synergy where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture. Opifex-Synergy represents a unique business model in the compact and heavy equipment industry. We offer a diverse range of equipment from leading manufacturers, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors."
That's about the company and role. Could be "About the role" or "About the company". Use About the role
with paragraph(s).
Then "Field Technician manages all on-site installation, repair, maintenance, and test tasks. They diagnose errors or technical problems and determine proper solutions. They are responsible for the service and customer support during field visits and dispatches."
That's also role description.
Then "Essential Functions" list: many bullet-like sentences. We'll treat as Responsibilities.
List items:
- Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop
- Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections
- Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all related paperwork
- Participate in all training programs directed by Manager
- Bring to the attention of the Service Manager any shop tools, equipment, or vehicles that are not in serviceable condition or unsafe to use
- Maintains tools in good working order per MSHA and OSHA regulations
- Completes basic computer tasks including work orders, parts lookup, and email communication
- Communicates with coworkers and customers to ensure top-quality equipment and customer satisfaction
- Provide service and customer support during field visits or dispatches
- Tie workflow to schedule
- Manage all on-site installation, repair, maintenance, and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Operate vehicle safely and use field automation systems
- Follow all company field procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations or briefings
- Build positive customer relationships
- Exhibit strong teamwork
- Willing to train and assist other team members with difficult or extended repairs
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
That's many items; we can put them in - .
Then "Required Education And Experience" list:
- High School Diploma or GED
- Extensive knowledge of diesel engines and construction equipment
- Ability to troubleshoot, test, repair, and service technical equipment
- Proven field service experience
- Must have own tools
- Must have a valid driver’s license and acceptable driving record
- Ability to work flexible shifts
- Military service will be considered in lieu of education/certification experience as applicable.
That's qualifications/requirements.
Then "Supervisory Responsibilities None" - not needed.
"Work Environment" details: could be part of Responsibilities or maybe a separate section? Not in allowed headings; we could include under Responsibilities or maybe under About the role. But we have limited headings; we can incorporate into Responsibilities as a paragraph.
"Travel Required" details: could be part of Responsibilities.
"Physical Demands" details: also part of Responsibilities.
"Other Duties" paragraph: could be part of Responsibilities.
"Our Benefits & Perks" section: list benefits.
We need Benefits section if there is real specific content. Yes, there is list: Medical, Dental & Vision Insurance; HSA with company contributions; 401(k) & Roth retirement plans with company matching; Generous paid time off and company paid holidays; Company Paid Wellness, Employee Assistance and Discount Programs; Boot/PPE Annual Allowance; Career Development & Company Paid Training; plus possibly Tool Reimbursement, Safety Bonuses, Profit Sharing and/or Commission Earning opportunities.
We'll create
Benefits
with - items.
Pay and Schedule: Not mentioned specifically. No pay or schedule details. So we should NOT include those sections.
Skills: Could be extracted from requirements? But we have Qualifications section maybe. The allowed headings include Skills, Qualifications, Requirements. We need to decide which to use. We have Required Education And Experience (qualifications). Could also have Skills like ability to troubleshoot, etc. But we can combine into Requirements or Qualifications. Since we have both "Required Education And Experience" and also abilities, we could make a Qualifications section with list. Or Requirements section with list. We need to avoid duplication. Let's make one section:
Qualifications
with list of education/experience and abilities.
We could also have a Skills section for soft skills like teamwork, communication, etc. But we already have those in responsibilities. Might be redundant. Better to have Qualifications (education/experience) and Responsibilities (duties). That's sufficient.
Thus sections: About the role, Responsibilities, Qualifications, Benefits.
Check if any content for Skills separate? Not needed.
Now produce HTML fragment.
We must not include any boilerplate like EEO, drug test, background check, equal opportunity, etc. Remove those.
Also remove "Additional Eligibility Requirements" about drug test and background check. Remove EEO statement.
Also remove "Our Benefits & Perks" intro paragraph maybe keep as paragraph before list.
We need to preserve all substantive information; we can keep intro sentences about benefits.
Thus:
About the role
Are you seeking a rewarding role with a respected company? Join Opifex-Synergy where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture. Opifex-Synergy represents a unique business model in the compact and heavy equipment industry. We offer a diverse range of equipment from leading manufacturers, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors. Field Technician manages all on-site installation, repair, maintenance, and test tasks. They diagnose errors or technical problems and determine proper solutions. They are responsible for the service and customer support during field visits and dispatches.
Then Responsibilities:
Responsibilities
- Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop
- Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections
- Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all related paperwork
- Participate in all training programs directed by Manager
- Bring to the attention of the Service Manager any shop tools, equipment, or vehicles that are not in serviceable condition or unsafe to use
- Maintains tools in good working order per MSHA and OSHA regulations
- Completes basic computer tasks including work orders, parts lookup, and email communication
- Communicates with coworkers and customers to ensure top-quality equipment and customer satisfaction
- Provide service and customer support during field visits or dispatches
- Tie workflow to schedule
- Manage all on-site installation, repair, maintenance, and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Operate vehicle safely and use field automation systems
- Follow all company field procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations or briefings
- Build positive customer relationships
- Exhibit strong teamwork
- Willing to train and assist other team members with difficult or extended repairs
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
- Work is primarily conducted in construction sites, equipment yards, and transportation routes; regular exposure to heavy machinery and diesel-powered equipment; frequent outdoor work in varying weather conditions including heat, cold, rain, and wind; physically demanding environment with uneven terrain, dust, mud, and loud noise levels; may involve shop-based tasks and fieldwork including remote site travel; strict adherence to safety protocols required at all times; PPE such as steel-toe boots, safety glasses, gloves, and hearing protection must be worn; must be comfortable operating around large equipment, confined spaces, or elevated positions; lifting heavy components and materials is often required; flexibility is essential as job site conditions and priorities can change rapidly
- Travel Required: required to travel to various locations for training classes/seminars; drive to multiple vendors to acquire parts for assigned repairs; position may require several hours of driving daily to job sites
- Physical Demands: requires a high level of physical stamina and mobility; frequent lifting, carrying, and maneuvering of tools, chains, tarps, and equipment weighing 50+ pounds; regular bending, squatting, kneeling, crouching, and reaching; prolonged standing, walking, and foot-based work on uneven terrain; climbing in/out of trucks, onto trailers, or onto equipment is required; must maintain balance while working on ladders, steps, or elevated surfaces; fine motor skills and dexterity required for tie-downs, controls, and documentation; must safely operate commercial vehicles and remain alert in hazardous conditions; occasional pushing, pulling, and positioning of heavy materials
- Other Duties: while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement; the employer reserves the right to modify and adapt these responsibilities as necessary to meet evolving business needs and organizational objectives
Qualifications:
Qualifications
- High School Diploma or GED
- Extensive knowledge of diesel engines and construction equipment
- Ability to troubleshoot, test, repair, and service technical equipment
- Proven field service experience
- Must have own tools
- Must have a valid driver’s license and acceptable driving record
- Ability to work flexible shifts
- Military service will be considered in lieu of education/certification experience as applicable
Benefits:
Benefits
Our Benefits & Perks: We want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of team both at work and at home.
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with company contributions
- 401(k) & Roth retirement plans with company matching
- Generous paid time off and company paid holidays
- Company Paid Wellness, Employee Assistance and Discount Programs
- Boot/PPE Annual Allowance
- Career Development & Company Paid Training
- Tool Reimbursement, Safety Bonuses, Profit Sharing and/or Commission Earning opportunities (may apply)
We should not include "During the hiring process, we’ll walk you through the benefits specific to this role." That's somewhat generic; could keep but it's not specific. Might be considered filler. Safer to omit.
Now ensure no extra headings like Pay or Schedule.
Output only HTML fragment.
Check for any leftover boilerplate
Benefits
with- items.
Pay and Schedule: Not mentioned specifically. No pay or schedule details. So we should NOT include those sections.
Skills: Could be extracted from requirements? But we have Qualifications section maybe. The allowed headings include Skills, Qualifications, Requirements. We need to decide which to use. We have Required Education And Experience (qualifications). Could also have Skills like ability to troubleshoot, etc. But we can combine into Requirements or Qualifications. Since we have both "Required Education And Experience" and also abilities, we could make a Qualifications section with list. Or Requirements section with list. We need to avoid duplication. Let's make one section:
Qualifications
with list of education/experience and abilities. We could also have a Skills section for soft skills like teamwork, communication, etc. But we already have those in responsibilities. Might be redundant. Better to have Qualifications (education/experience) and Responsibilities (duties). That's sufficient. Thus sections: About the role, Responsibilities, Qualifications, Benefits. Check if any content for Skills separate? Not needed. Now produce HTML fragment. We must not include any boilerplate like EEO, drug test, background check, equal opportunity, etc. Remove those. Also remove "Additional Eligibility Requirements" about drug test and background check. Remove EEO statement. Also remove "Our Benefits & Perks" intro paragraph maybe keep as paragraph before list. We need to preserve all substantive information; we can keep intro sentences about benefits. Thus:About the role
Are you seeking a rewarding role with a respected company? Join Opifex-Synergy where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture. Opifex-Synergy represents a unique business model in the compact and heavy equipment industry. We offer a diverse range of equipment from leading manufacturers, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors. Field Technician manages all on-site installation, repair, maintenance, and test tasks. They diagnose errors or technical problems and determine proper solutions. They are responsible for the service and customer support during field visits and dispatches.
Then Responsibilities:Responsibilities
- Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop
- Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections
- Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all related paperwork
- Participate in all training programs directed by Manager
- Bring to the attention of the Service Manager any shop tools, equipment, or vehicles that are not in serviceable condition or unsafe to use
- Maintains tools in good working order per MSHA and OSHA regulations
- Completes basic computer tasks including work orders, parts lookup, and email communication
- Communicates with coworkers and customers to ensure top-quality equipment and customer satisfaction
- Provide service and customer support during field visits or dispatches
- Tie workflow to schedule
- Manage all on-site installation, repair, maintenance, and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Operate vehicle safely and use field automation systems
- Follow all company field procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations or briefings
- Build positive customer relationships
- Exhibit strong teamwork
- Willing to train and assist other team members with difficult or extended repairs
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
- Work is primarily conducted in construction sites, equipment yards, and transportation routes; regular exposure to heavy machinery and diesel-powered equipment; frequent outdoor work in varying weather conditions including heat, cold, rain, and wind; physically demanding environment with uneven terrain, dust, mud, and loud noise levels; may involve shop-based tasks and fieldwork including remote site travel; strict adherence to safety protocols required at all times; PPE such as steel-toe boots, safety glasses, gloves, and hearing protection must be worn; must be comfortable operating around large equipment, confined spaces, or elevated positions; lifting heavy components and materials is often required; flexibility is essential as job site conditions and priorities can change rapidly
- Travel Required: required to travel to various locations for training classes/seminars; drive to multiple vendors to acquire parts for assigned repairs; position may require several hours of driving daily to job sites
- Physical Demands: requires a high level of physical stamina and mobility; frequent lifting, carrying, and maneuvering of tools, chains, tarps, and equipment weighing 50+ pounds; regular bending, squatting, kneeling, crouching, and reaching; prolonged standing, walking, and foot-based work on uneven terrain; climbing in/out of trucks, onto trailers, or onto equipment is required; must maintain balance while working on ladders, steps, or elevated surfaces; fine motor skills and dexterity required for tie-downs, controls, and documentation; must safely operate commercial vehicles and remain alert in hazardous conditions; occasional pushing, pulling, and positioning of heavy materials
- Other Duties: while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement; the employer reserves the right to modify and adapt these responsibilities as necessary to meet evolving business needs and organizational objectives
Qualifications
- High School Diploma or GED
- Extensive knowledge of diesel engines and construction equipment
- Ability to troubleshoot, test, repair, and service technical equipment
- Proven field service experience
- Must have own tools
- Must have a valid driver’s license and acceptable driving record
- Ability to work flexible shifts
- Military service will be considered in lieu of education/certification experience as applicable
Benefits
Our Benefits & Perks: We want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of team both at work and at home.
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with company contributions
- 401(k) & Roth retirement plans with company matching
- Generous paid time off and company paid holidays
- Company Paid Wellness, Employee Assistance and Discount Programs
- Boot/PPE Annual Allowance
- Career Development & Company Paid Training
- Tool Reimbursement, Safety Bonuses, Profit Sharing and/or Commission Earning opportunities (may apply)