Field Technician, Central IL Territory, AG

Job Summary

Perform service repairs in the field, focusing on field campaigns, service bulletins, product improvement programs, and scheduled maintenance on Ag equipment. This position covers Altorfer's Central Illinois ag territory, servicing Fendt, Massey Ferguson, and Challenger Tractors, Ag Chem Rogator and Terragator sprayers/spreaders, Claas Lexion Combines, and miscellaneous short line companies.

Responsibilities

• Troubleshoot and repair hydraulic, electrical, and all other systems.
• Establish and maintain service-oriented relationships with customers.
• Use computer and parts books to look up certain parts.
• Complete service reports and all other paperwork before and after repairs are made.
• May perform other related duties as requested and/or assigned.

Requirements

• Successful completion of a formal technical training program preferred or equivalent Ag machinery experience and knowledge required.
• Electrical and hydraulic diagnostic and troubleshooting skills needed.
• Basic computer skills are needed, especially with programs such as Microsoft, Excel, Outlook, and CAT Programs.
• Must be able to work independently and provide excellent customer service.
• Maintain quality service by leaving customer’s equipment appearance in excellent condition and fixing all maintenance issues.
• Excellent communication skills are needed.
• To be successful in this position, you must be able to work in a fast-paced environment.
• Must be a self-starter and able to adapt to change.
• Willingness to work overtime, weekends when needed, and possibility of some overnight travel.
• Must live in Altorfer Ag Central Illinois territory or willing to relocate within the designated territory.
• High School Diploma or equivalent required.
• Valid driver’s license with a clean driving record, including no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license with a clean driving record, including no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Skills

• Electrical and hydraulic diagnostic and troubleshooting skills.
• Basic computer skills, especially with programs such as Microsoft, Excel, Outlook, and CAT Programs.
• Excellent communication skills.

Benefits

• Health, Dental, Vision, Disability, and Life Insurance.
• 401(k) and Additional 401(k) Contribution.
• Paid Holidays.
• Paid Parental Leave and Funeral Leave.
• Vacation 40 hours after 1 year of full-time employment.
• Sick 40 hours after 1 year of full-time employment.
• Education Assistance.
• Personal Tool Insurance, and Safety Equipment Reimbursement.
• Voluntary Benefits: Accident, Critical and Hospital Indemnity Insurance, Legal Assistance, and Identity & Fraud Protection.

Pay

$30.70 - $37.00 per hour USD

Schedule

8:00 AM - 4:30 PM Monday – Friday, weekends and overtime as needed to handle customer demand.