Field Technician C (Corpus Christi, TX or Houston, TX)

About the role

L3Harris is seeking a Telecommunications Field Technician to support multiple programs/systems for the Federal Aviation Administration (FAA).

Responsibilities

• Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others)
• Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers’ remote locations.
• Able to work remotely in a scheduled and on-call capacity to various customer locations within your assigned area.
• Occasionally travel to remote sites outside your assigned area may be needed from time to time to assist with the FAA customer needs and/or requests.
• Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
• Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
• Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
• Be proactive and prepared for assigned tasks prior to dispatching.
• Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer’s needs.
• Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft.
• Work with your supervisor (ASL) to ensure all L3Harris policies/procedures and program specific policies/procedures are followed.
• This position requires the candidate to be able to obtain and maintain an FAA security clearance.

Qualifications

• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
• Possess and maintain a valid Driver’s License, and a satisfactory driving record, as conditions of initial (and continued) employment.

Preferred Additional Skills

• Experience working with fiber, Carrier Ethernet, Multiplexes, DACS, Routers/Switches, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice, and Data applications.
• Experience with cable connectors and replacements including RJ-11, RJ-45, DB-25, V.35, RS-449, BNC and 50 pin Amphenol.
• Working knowledge of power testing (AC and DC).
• Familiar with configuration and operation of the 24VDC & 48 VDC power supplies (rectifier’s & fuse panels), backup power supplies (UPS’s) and site grounding (single & multiple point).
• Experience with logging into network equipment and circuit testing using a variety of different test equipment/laptop.
• Working knowledge and usage of multiple test equipment: Viavi 5800, JDSU HST3000, DataScout, Ameritech AM5XT, Digital Oscilloscope, Halcyon 704A, Anritsu Spectrum Analyzer and other T1/DS3 Test sets.
• Experience with performing Preventive Maintenance and Corrective Maintenance on back-up generators.
• Experience with Microsoft and the components of the MS Office Suite.
• Experience with working remotely with Network Operation Control Centers.
• Experience with interfacing/communication directly with customers.
• Excellent customer service skills.
• Ability to work in high stress and visibility environment.
• Ability to work independently with little oversight.
• Ability to support customer needs after-hours (on-call).
• Experience with working in a Telco central office environment.