Field Technician

About the role

WET (Design) / WET Legacy is seeking a Senior Field Service Engineer with strong electrical and controls foundations who also enjoys working with mechanical and plumbing systems. This is a senior, electrical / controls heavy field role with significant autonomy, travel, and direct impact on systems the public experiences every day.

Responsibilities

• Perform site visits across the US (and occasionally abroad) to commission, troubleshoot, and maintain WET features
• Lead system start up and commissioning: verify electrical terminations, interconnecting wiring, piping, and instrumentation against drawings and standards
• Diagnose and resolve complex issues in:
• Electrical power distribution and protection
• Programmable logic controllers (PLCs) and control panels
• Motor controls, VFDs, and rotating machinery
• Power supplies, transformers, contacts, relays, fuses, circuit protection, GFCI, and E-stop systems
• Animation / show control systems and related electronics
• Perform adjustments, repairs, and upgrades on WET proprietary devices and assemblies
• Use laptop based tools and software to:
• Modify control system parameters
• Upload / modify HMI or touch screen pages
• Update schedules, sequences, and time clocks
• Calibrate and tune transmitters and field instrumentation
• Ensure features are tuned and operating to spec, and record all settings for future reference
• Provide client training on operation, safety, and basic maintenance
• Document work clearly and on time: service reports, findings, recommendations, and follow up actions
• Identify potential upgrade / retrofit opportunities while onsite and communicate them internally
• Cover removal, replacement, or retrofit of equipment at customer sites
• Represent WET professionally, keeping the client informed on arrival, progress, and close out each day

Requirements

• 3+ years of electrical field service or field engineering experience, ideally with:
• Switchboards and electrical power system control/ protection
• Industrial controls / automation environments
• Strong hands-on experience with:
• Electrical power distribution and protection
• Motor controls and VFDs
• PLC based systems (commissioning, troubleshooting, or maintenance)
• Ability to read and interpret construction drawings: architectural, electrical, and mechanical
• Fluent in English (written and verbal)
• Valid driver’s license and ability to travel by air regularly (domestic and occasionally international)
• Comfortable working independently on customer sites with minimal supervision
• Able to lift at least 50 lbs. and work in a variety of weather and site conditions

Desired Skills & Experience

• Formal apprenticeship, technical qualification, or degree in Electrical Engineering, Mechatronics, Electronics, or similar is required
• Previous experience in one or more of:
• Industrial electrical / electronic field service
• Mechanical systems, pumps, valves, and plumbing related to process or water systems
• IT / networking as it relates to controls and field devices
• Installation, commissioning, maintenance, and repair of high voltage induction and synchronous motors (rotating machinery)
• Strong troubleshooting mindset and comfort with complex, non-standard systems
• Clear and confident communication with both technical and non technical stakeholders
• Strong customer service orientation and ability to maintain professionalism under pressure
• Good time management and ability to work to targets and deadlines
• A passion for technology and a desire to keep learning new platforms, tools, and systems