Field Technician

About the role

As a Field Technician at Spectrum, you will be on the front lines installing and repairing services and educating customers on their use. In this entry-level role, we equip you with the training you need to succeed and the opportunity to progress, increase your earnings, and build a long-term career.

Responsibilities

• Install and repair services for customers
• Educate customers on the use of their services
• Solve technical challenges and overcome daily problems
• Build meaningful relationships with colleagues and customers

Working Conditions

• Work outdoors in a variety of environments
• Utilize hand tools and operate company vehicles
• Walk over various terrains and weather conditions while carrying tools and equipment
• Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs
• Climb ladders up to 32 feet and work in confined spaces and at heights
• Work with small components and wires
• Work outdoors for extended periods in any season and inclement weather

Required Qualifications

• High School diploma, GED, or equivalent work experience
• Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary
• Fluent in English
• Proficiency in using computers and software applications
• Competent in using hand tools
• Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability
• Valid Driver’s license with a safe driving record within company standards

Benefits

• Free and discounted internet, TV, and mobile services
• Career self-progression plan with 10% pay increases for each level (Field Technician I to IV) and bonus payments for completing course work
• Opportunities to move into leadership positions or other roles
• Industry-recognized certification opportunities
• On-the-job training and support to build confidence and skills
• Access to the Broadband Apprenticeship Program

Pay

Earn $22.00/hour, with the potential to increase your pay through our self-progression program. Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth.