Field Technician

About the role

Spectrum is seeking a self-motivated, resourceful, and problem-solving Field Technician to join our dynamic team. This role combines hands-on work with team-based tasks, offering opportunities to work both indoors and outdoors.

Responsibilities

• Perform installations or service calls at customer premises
• Use hand tools, ladders, and electronic diagnostic and installation equipment
• Conduct work at heights, climbing ladders and utility poles, adhering to safety standards and using proper protective equipment
• Communicate with, engage, and educate customers on products and services

Requirements

• High School diploma, GED, or equivalent work experience
• Ability to travel to and from assigned customer premises, company facilities, and other locations as necessary
• Fluent in English
• Proficiency in using computers and software applications
• Critical thinking, responsibility, and reliability
• Valid driver's license with a safe driving record
• Physical abilities to walk over various terrains and weather conditions, carry tools and equipment, climb up to 32 feet, lift up to 75 lbs, and operate a company vehicle

Qualifications

• None specified

Skills

• Technical skills: Proficiency in using computers and software applications
• Physical skills: Ability to climb ladders, lift heavy objects, and work in various weather conditions

Benefits

• Comprehensive, paid training
• Opportunities for career progression and wage increases
• Industry-recognized certification through the Broadband Field Technician Apprenticeship Program
• Tuition-free education benefits
• Competitive compensation
• Health and insurance benefits
• Market-leading retirement plan
• Employee Stock Purchase Plan
• Free and discounted Spectrum services

Pay

$22.00/hour, with potential for increases through self-progression programs.

Schedule

Field Technicians work in assigned shifts and varying hours, including evenings and weekends, based on business needs. After initial training, you will enjoy the flexibility of starting your day from home, driving a company vehicle directly to your first work location.

Success Profile

Successful Field Technicians stay active, work outdoors, and are able to quickly and accurately diagnose a wide range of technical problems for our customers. They communicate effectively with, engage, and educate customers on products and services.