Field Technician

About the role

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What Our Field Technicians Enjoy Most About The Role

• Staying active and working outdoors.
• No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.

Responsibilities

• Install and repair services at customer premises.
• Educate customers on the use of services.

Requirements

• High School diploma, GED, or equivalent work experience.
• Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Fluent in English.
• Proficiency in using computers and software applications.
• Competent in using hand tools.
• Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver's license with safe driving record within company standards required.
• Walk over various terrains and weather conditions while carrying tools and equipment.
• Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs.
• Climb ladders up to 32 feet and work in confined spaces and at heights.
• Operate and navigate a company vehicle in changing environments.
• Work with small components and wires.
• Work outdoors for extended periods in any season and inclement weather.

Pay

• Earn $20.50/hour, with the potential to increase your pay through our self-progression program.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum.
• Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work.
• Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Benefits

• Free and discounted internet, TV, and mobile.

Schedule

• Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.

Working Conditions

Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You'll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.