Field Technician

About the Role

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career.

What Our Field Technicians Enjoy Most About The Role

• Staying active and working outdoors.
• No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.

Responsibilities

• Install and repair services at customer premises.
• Educate customers on the use of services.
• Travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Operate and navigate a company vehicle in changing environments.
• Work outdoors for extended periods in any season and inclement weather.
• Use hand tools and work with small components and wires.
• Climb ladders up to 32 feet and work in confined spaces and at heights.
• Walk over various terrains and weather conditions while carrying tools and equipment.

Qualifications

• Education: High School diploma, GED, or equivalent work experience.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver’s license with safe driving record within company standards required.
• Ability to safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs.

Pay and Progression

• Earn $20.00/hour from day one.
• Potential to increase your pay through our self-progression program with 10% increases for each progression level (Field Technician I to Field Technician IV).
• Bonus payments for completing course work.
• Opportunities to move into other roles including leadership positions.
• Earn an industry recognized certification.

Benefits

• Free and discounted internet, TV, and mobile.

Training and Development

• On the job training.
• Career self-progression plan.
• Broadband Apprenticeship Program.

Working Conditions

Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues.