Field Technician

About the role

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career.

What our Field Technicians enjoy most about the role

• Staying active and working outdoors
• No two days are the same in the field
• Enjoy solving problems and overcoming daily challenges
• Build meaningful relationships with colleagues and customers

Pay and progression

• Earn $20.00/hour from day one, with the potential to increase your pay through our self-progression program
• Immediate opportunities for self-progression and professional growth at Spectrum
• Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work
• Additional opportunities to move into other roles including leadership positions
• Field Technicians can also earn an industry recognized certification

Benefits

• Free and discounted internet, TV, and mobile

Training and support

• Receive support to build your confidence and skills to solve complex technical issues
• Maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more

Working conditions

Our Field Technicians work outdoors, utilizing hand tools in a variety of environments.

Required qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary
• Language: Fluent in English
• Technical skills: Proficiency in using computers and software applications; competent in using hand tools
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability
• Driver's license: Valid Driver's license with safe driving record within company standards required

Physical requirements

• Walk over various terrains and weather conditions while carrying tools and equipment
• Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs
• Climb ladders up to 32 feet and work in confined spaces and at heights
• Operate and navigate a company vehicle in changing environments
• Work with small components and wires
• Work outdoors for extended periods in any season and inclement weather