Field Technician

About the Role

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career.

What Our Field Technicians Enjoy Most About This Role

• Staying active and working outdoors
• No two days are the same in the field
• Enjoy solving problems and overcoming daily challenges
• Build meaningful relationships with colleagues and customers

Responsibilities

• Install and repair services at customer premises
• Educate customers on the use of services
• Travel to and from assigned customer premises, company facilities, and other locations as necessary, including during inclement weather
• Operate and navigate a company vehicle in changing environments
• Work with small components and wires
• Walk over various terrains and weather conditions while carrying tools and equipment
• Climb ladders up to 32 feet and work in confined spaces and at heights
• Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs

Qualifications

• High School diploma, GED, or equivalent work experience
• Fluent in English
• Proficiency in using computers and software applications
• Competent in using hand tools
• Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability
• Valid Driver's license with safe driving record within company standards
• Ability to work outdoors for extended periods in any season and inclement weather
• This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

Pay and Progression

• Earn $20.50/hour from day one
• Potential to increase your pay through our self-progression program
• Move from Field Technician I to Field Technician IV, with 10% increases for each progression level
• Bonus payments for completing coursework
• Additional opportunities to move into other roles including leadership positions
• Earn an industry recognized certification

Benefits

• Free and discounted internet, TV, and mobile services
• On-the-job training, career self-progression, and Broadband Apprenticeship Program
• Comprehensive pay and benefits package that rewards employees for their contributions, supporting all aspects of well-being at every stage of life

Working Conditions

Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You'll receive support to build your confidence and skills to solve complex technical issues. Maximize your potential with on-the-job training, career self-progression, and the Broadband Apprenticeship Program.