Field Technician

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

About the role

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings, and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians enjoy most about the role:

• Staying active and working outdoors. No two days are the same in the field.
• Solving problems and overcoming daily challenges.
• Building meaningful relationships with colleagues and customers.
• Earning $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum.
• Leveraging our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work.
• Additional opportunities to move into other roles including leadership positions.
• Earning an industry-recognized certification.

Responsibilities

• Install and repair services at customer premises.
• Educate customers on the use of Spectrum products and services.
• Travel to assigned customer premises, company facilities, and other locations as necessary, including during inclement weather.
• Utilize hand tools in a variety of environments to solve complex technical issues.

Working Conditions

• Work outdoors, utilizing hand tools in a variety of environments and weather conditions.
• Walk over various terrains while carrying tools and equipment.
• Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs.
• Climb ladders up to 32 feet and work in confined spaces and at heights.
• Operate and navigate a company vehicle in changing environments.
• Work with small components and wires.
• Work outdoors for extended periods in any season and inclement weather.

Requirements

• High School diploma, GED, or equivalent work experience.
• Fluent in English.
• Proficiency in using computers and software applications.
• Competent in using hand tools.
• Effective communication, professionalism, time management, organization, critical thinking, responsibility, and reliability.
• Valid Driver’s license with a safe driving record within company standards.

Qualifications

Physical Requirements

• Walk over various terrains and weather conditions while carrying tools and equipment.
• Safely lift up to 75 lbs.
• Climb ladders up to 32 feet and work in confined spaces and at heights.
• Work outdoors for extended periods in any season and inclement weather.

Pay

Starting pay is $20.50/hour, with the potential to increase through our self-progression program.

Benefits

• Free and discounted internet, TV, and mobile services.
• Comprehensive pay and benefits package supporting all aspects of well-being at every stage of life.
• On-the-job training, career self-progression, and Broadband Apprenticeship Program.