Field Technician

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

About the role

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings, and build a long-term career. Join Spectrum and help keep people connected to what matters most!

• Staying active and working outdoors
• No two days are the same in the field
• Enjoy solving problems and overcoming daily challenges
• Build meaningful relationships with colleagues and customers
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum
• Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work
• Additional opportunities to move into other roles including leadership positions
• Field Technicians can also earn an industry-recognized certification

Working Conditions

• Work outdoors, utilizing hand tools in a variety of environments
• Receive support to build your confidence and skills to solve complex technical issues
• Maximize your potential with on-the-job training, career self-progression, Broadband Apprenticeship Program, and more
• Walk over various terrains and weather conditions while carrying tools and equipment
• Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs
• Climb ladders up to 32 feet and work in confined spaces and at heights
• Operate and navigate a company vehicle in changing environments
• Work with small components and wires
• Work outdoors for extended periods in any season and inclement weather

Requirements

• High School diploma, GED, or equivalent work experience
• Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities, and other locations as necessary
• Fluent in English
• Proficiency in using computers and software applications
• Competent in using hand tools
• Effective communication, professionalism, time management, organization, critical thinking, responsibility, and reliability
• Valid Driver’s license with safe driving record within company standards

Physical Requirements

• Walk over various terrains and weather conditions while carrying tools and equipment
• Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs
• Climb ladders up to 32 feet and work in confined spaces and at heights
• Operate and navigate a company vehicle in changing environments
• Work with small components and wires
• Work outdoors for extended periods in any season and inclement weather

Pay

The base pay for this position is $20.50/hour, with the potential to increase your pay through our self-progression program. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location, and generally ranges between $20.00 and $25.25 per hour. Certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Benefits

• Free and discounted internet, TV, and mobile services
• Comprehensive pay and benefits package that supports all aspects of well-being at every stage of life