Field Technician

Location: Phoenix, AZ • Full-Time • $32.49 to $48.99 hourly, depending on experience

About the role

Mobile technicians will perform service maintenance for CASE construction machinery and/or related equipment. Provide quality repairs on Construction Equipment in the shop and/or field environments.

Responsibilities

• Diagnose, troubleshoot, and repair engines, transmissions, hydraulic systems, and electrical components.
• Perform structural repairs, including welding.
• Follow established Original Equipment Manufacturer (OEM) procedures and guidelines.
• Demonstrate safe and proper application of hand, pneumatic, and electric tools.
• Document repairs and maintenance using basic computer skills for accurate job records.
• Travel regularly to customer and prospective client locations to perform on-site repairs and maintenance.
• Comply with all road signs and operate vehicles safely within legal limits and weather conditions.
• Follow all Auto and Equipment Safety rules and regulations while performing work assignments.
• Perform other duties as assigned by management to meet dealership objectives.

Requirements

• 2+ years of experience diagnosing and troubleshooting equipment (construction or heavy machinery preferred).
• Ability to work independently without supervision.
• Proficient in using hand, pneumatic, and electric tools safely.
• Basic computer literacy for documentation and reporting.
• Excellent communication and interpersonal skills.
• Must be over 21 years of age.
• Possess and maintain a valid Driver’s License for company driving purposes.

About Sonsray

Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.

Benefits

• Medical coverage (PPO + HSA options)
• Dental, Vision, and Life insurance provided at no cost
• 401K with competitive employer contributions
• 80 hours of annual vacation, increasing with years of service
• Uniforms provided annually
• Annual boot voucher of $125.00
• One full paid day off annually for community volunteer work
• Birthday meal provided by Sonsray
• Privately owned and operated, with decisions made based on core values rather than corporate directives
• Annual Holiday Party, including covered airfare and hotel for employees and a guest
• Emphasis on company growth and employee development
• Open-door policy, fostering a collaborative environment with active owner and management involvement