Field Technician

Job Description Role Overview The Field Technician travels to customer locations to install, maintain, and repair technical equipment or systems. They are the primary on-site representatives of the company, responsible for troubleshooting hardware issues, performance routine maintenance, and ensuring clients know how to use their systems properly. What You'll Do Setting up, configuring, and testing new hardware or software components at client sites.Diagnosing technical or mechanical issues using diagnostic tools and repairing or replacing defective parts. Conduct routine scheduled inspections to ensure equipment operates safely and efficiently to prevent downtime.Training customers on equipment operations, answering questions, and maintaining positive client relationships.Managing work orders, tracking replacement parts inventory, and logging completed services in company software.Operating company vehicles safely and strictly adhering to OSHA and company safety guidelines Responsibilities Individual tasks / Responsibilities Frequent travel to field locations and job sitesOutdoor work in varying weather conditionsAbility to lift up to 50 pounds if requiredFlexible schedule, including occasional evenings or weekends as needed Energetic self-starter with the ability to work in a fast-paced environment.Must have flexibility of working extended hours. In addition to independent qualities, the ability to work well as part of a regional/global and virtual teams across multiple geographies/vertical markets Qualifications Minimum of 2 years’ experience in field operationsKnowledge of safety standards and compliance requirements (OSHA or industry-specific)Ability to read schedules, work orders, and technical documentationProficiency with mobile devices, field management software, and reporting toolsExcellent communication and problem-solving skillsValid driver’s license and ability to travel to job sites as neededExperience in utilities / maintenance / telecommunications / logisticsAbility to work independently with minimal supervisionStrong organizational and time-management skillsProficiency in English. Spanish is a plus. MTN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.