Field Technician

About Hypertec

Founded in 1984, Hypertec empowers innovators to push boundaries and lead their industries through transformative technology. Through our five divisions—High Performance Compute & AI, Data Center Construction, Health, Custom Manufacturing, and Solutions Partner—we help clients turn complex challenges into opportunities for sustainable growth. Trusted by leaders in AI, financial services, media & entertainment, healthcare, and the public sector, we serve clients in over 80 countries. Recognized globally for innovation and sustainability, including our revolutionary immersion-born servers, we continue to deliver technology that makes a lasting difference.

What You'll Be Contributing

• Perform hardware installation projects and related technical tasks in accordance with assigned work orders, project requirements, and company standards.
• Install, configure, modify, maintain, troubleshoot, and remove equipment based on project needs, according to technical specifications and project directives.
• Perform onsite installation, calibration, testing, repair, maintenance, and system verification activities.
• Read, interpret, and apply technical documentation, schematics, diagrams, manuals, and installation instructions.
• Diagnose equipment malfunctions, technical issues, and installation challenges, and implement appropriate corrective actions or escalate issues as needed.
• Coordinate and communicate effectively with onsite personnel, project teams, customers, contractors, and internal departments throughout project execution.
• Maintain professional and positive working relationships with customers, vendors, coworkers, and project stakeholders.
• Participate in project planning, pre-production, safety, operational, team and training meetings as required.
• Complete accurate and timely service documentation, installation records, reports, expense submissions, and other required administrative tasks.
• Ensure tools, equipment, materials, and resources necessary to complete assigned work are available, operational, and properly maintained.
• Perform work in accordance with company procedures, customer requirements, quality standards, and safety regulations.
• Identify, document, and report non-standard conditions, safety concerns, delays, equipment issues, or project risks to management.
• Maintain a clean, safe, and organized work environment before, during, and after installations.
• Meet project schedules, deadlines, travel requirements, and assigned work commitments.
• Travel to customer and project sites as required to support installation, maintenance, and service operations.
• Timely completion of expense reports, receipt documentation, and other travel-related administrative requirements.
• Perform other related duties and responsibilities as assigned to support business operations.

What Sets You Apart

• Previous Field Service Technician experience.
• 3 years of experience as a Field Technician or similar position in installation and maintenance of multidisciplinary products (hardware and software).
• Ability and knowledge to use power and hand tools, i.e., using a voltmeter, cable testers.
• Professional written & oral English communication skills (listening, speaking, and writing).
• Availability and authorization to travel frequently within the state and/or out of the state is required.

What's In It For You

• Competitive Compensation: Salary range of $30–$33/hr.
• Comprehensive Benefits: Medical, dental, vision, disability insurance, life insurance, and access to our Employee Assistance Program (EAP).
• Secure Your Future: 401(k) plan with an employer match.
• Health Savings Account (HSA): Employer contributions to your HSA.
• Generous Time Off: PTO bank, sick time, 8 paid holidays, and 2 floater holidays.
• Career Growth: Ample opportunities for career advancement.
• Referral Rewards: Employee referral program.
• Invest in Your Education: Tuition reimbursement program.