Field Technician

Responsibilities

• Visit customers’ homes to install and service DISH equipment and smart home products
• Solve problems on-site and introduce customers to smart home technology
• Teach customers how to use their tech and offer additional services when helpful
• Maintain a clean work area and a professional attitude while working independently but staying connected with the team

Benefits

• Career Growth: Start here and grow fast — many leaders began in this role, with opportunities to move into different departments for new challenges
• Pay Increases: Automatic promotion after 6 months with a $1/hour raise; additional promotions with 5–10% pay increases based on performance
• Bonus Potential: Earn up to $6,400 in the first year and up to $9,100 annually thereafter; high performers also receive AwardPerqs redeemable for travel, electronics, and more
• Comprehensive Benefits: Paid training, paid time off, medical, dental, vision, life insurance packages, HSA, 401(k) with company match, employee stock purchasing program, and tuition reimbursement
• Exclusive Perks: Complimentary DISH TV ($114.99/month value), discounts on Sling TV ($5/month) and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms

Training

• Clear, step-by-step guidance for installations and service
• Smart home tech knowledge to support and educate customers
• Best practices created by our most experienced technicians

Requirements

• Valid Driver’s License: Required because driving a company vehicle to customer sites and regional offices is an essential function of the job
• Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that may include evenings, weekends, or holidays
• Physical Ability:
  • Climb ladders up to 40 ft
  • Lift up to 70 lbs
  • Must meet and maintain a 335 lb weight limit
• Customer Focus: Build trust and create a great experience
• Problem-Solving: Tackle a variety of challenges on the spot
• Determination: Work in tight spaces and all kinds of weather
• Adaptability: Handle changes and unexpected tasks with ease

Pay

Compensation: $22.25/hour. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

About

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, you will be trained to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.