Field Technician
DISH TV · Rocky Mount, NC · 5 days ago
On-siteInformation Technology$21.25/hrFull-time
Responsibilities
- Visit customers’ homes, solve problems, and introduce them to smart home technology
- Install and service DISH equipment and smart home products in customers’ homes
- Teach customers how to use their technology and offer additional services when helpful
- Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
Requirements
- Valid driver’s license (driving a company vehicle to customer sites and regional offices is an essential function)
- Schedule flexibility: willingness to travel as needed; flexible to work shifts that may include evenings, weekends, or holidays
- Physical ability: climb ladders up to 40 ft; lift up to 70 lbs; meet and maintain 335 lb weight limit
- Customer focus: build trust and create a great experience
- Problem-solving: tackle a variety of challenges on the spot
- Determination: work in tight spaces and all kinds of weather
- Adaptability: handle changes and unexpected tasks with ease
Benefits
- Career Growth: Start here and grow fast — many leaders began in this role, with opportunities to move into different departments for new challenges
- Pay Increases: Automatic promotion after 6 months with a $1/hour raise; additional promotions with 5–10% pay increases based on performance
- Bonus Potential: Earn up to $6,400 in the first year and up to $9,100 annually thereafter; high performers also receive AwardPerqs redeemable for travel, electronics, and more
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(k) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement
- Exclusive Perks: Complimentary DISH TV ($114.99/month value), discounts on Sling TV ($5/month), Boost Mobile plans starting at $15/month, company-provided van, tools, and uniforms
- Paid Training: Clear, step-by-step guidance for installations and service; smart home tech knowledge to support and educate customers; best practices created by our most experienced technicians
Pay
$21.25/Hour
About the role
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen