Field Technician
About the role
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Responsibilities
- Visit customers’ homes, solve problems, and introduce them to smart home tech.
- Install and service DISH equipment and smart home products in customers’ homes.
- Teach customers how to use their tech and offer additional services when helpful.
- Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team.
Benefits
- Paid training
- Time off
- Medical, Dental, Vision, Life Insurance packages
- HSA
- 401(K) with company match
- Employee Stock Purchasing Program
- Tuition Reimbursement
- Complimentary DISH TV ($114.99/month)
- Discounts on Sling TV ($5/month)
- Boost Mobile plans (starting at $15/month)
- Company-provided van, tools, and uniforms
- Career growth opportunities: start here and grow fast; many leaders began in this role with opportunities to move into different departments.
Pay
$22.25/Hour. Automatic promotion after 6 months with a