Field Technician
About the role
This role supports a retail technology deployment initiative in Massachusetts, USA and requires a strong customer-facing technical lead who can represent Compugen professionally onsite. The opportunity is for a Field Technician Lead who will oversee retail technology deployment projects, coordinate installation teams, and serve as the primary onsite representative for Compugen. This is a hands-on leadership role that combines technical expertise, project ownership, customer engagement, and team leadership.
Responsibilities
- Oversee retail technology deployment projects.
- Coordinate installation teams.
- Serve as the primary onsite representative for Compugen.
Location & Travel Requirements
- Extensive travel throughout Massachusetts.
- Must be willing to travel by air to other states when required.
- Regular overnight shifts are expected.
- Variable schedules based on deployment timelines.
Requirements
- 5+ years of experience in low-voltage, structured cabling, network infrastructure, POS, CCTV, or retail technology deployments.
- Previous experience leading installation crews or functioning as a lead technician.
- Strong troubleshooting and problem-solving skills.
- A+ Certification.
- Experience with network hardware installation and troubleshooting.
- Experience with POS, CCTV, AV, and retail technology deployments.
Skills
- Demonstrate accountability and ownership.
- Customer-focused and polished in communication.
- Lead by example and work effectively with minimal supervision.
- Strong record of reliability, attendance, and follow-through.
- Comfortable acting as the face of Compugen with customer stakeholders.
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process.