Field Technician

About the role

Cennox is seeking an enthusiastic Field Technician to join our expanding Field Services division. We are looking for passionate, experienced field professionals ready to work in an environment that allows you to grow as Cennox grows. This role involves servicing customers by performing preventative maintenance, installation, diagnosing issues with products, and training customers on the proper use of financial equipment throughout Minneapolis and surrounding areas. The position offers the chance to become part of a rapidly growing company and includes cross-training opportunities to support our banking and retail lines of business.

Responsibilities

• Perform preventative maintenance and installation of financial equipment
• Diagnose and resolve issues with products
• Train customers on the proper use of financial equipment
• Provide exceptional customer service in a dynamic team culture
• Use mapping and routing applications for daily travel
• Work both indoors and outdoors in all weather conditions

Requirements

• 3+ years of experience with low voltage electronics, mechanical systems, and computer systems
• Safe or ATM technical experience is a plus
• Electro-mechanical skills and ability to use basic hand tools, including multi-meter, voltmeter, and volt-ohm meter
• Working knowledge of Microsoft Office (Word, Outlook, Excel)
• Experience with mapping and routing applications such as MapPoint or Google Maps
• Ability to learn through telephone training
• Excellent communication and customer service skills
• Ability to interpret and execute written instructions
• Valid driver’s license with a driving record in good standing and a reliable/insured vehicle
• Ability to lift and move 50 or more pounds, stand, climb, bend, stoop, and reach freely
• Ability to sit or drive for extensive daily travel
• Good hand-eye coordination and sharp eyesight

Benefits

• Competitive pay and paid training
• Company vehicle
• Total benefits package including retirement, health, dental, vision, and life insurance
• Paid holidays, vacation, and sick leave
• Company-provided tools, uniforms, and Android smartphone
• Flexible work schedule and opportunity for travel
• Opportunities to learn new skills and advance your career