Field Technician

Cennox is seeking an enthusiastic Field Technician to join our expanding Field Services division. We are looking for passionate, experienced field professionals ready to work in an environment that allows you to grow as Cennox grows. Those with exceptional customer service and who can thrive in a dynamic team culture should apply. Willingness to be cross-trained to support our other lines of business, banking, and retail.

About the role

In this role, you will service our customers by performing preventative maintenance, installation, determining issues with products, and training customers on the proper use of financial equipment throughout Oklahoma City and surrounding areas. This position offers the chance to become part of a rapidly growing company.

Responsibilities

• Perform preventative maintenance on financial equipment
• Install and troubleshoot products
• Determine issues with low-voltage electronics and mechanical systems
• Train customers on the proper use of financial equipment
• Use basic hand tools, including multi-meter, voltmeter, and volt-ohm meter
• Work with mapping and routing applications such as MapPoint or Google Maps
• Provide excellent customer service and interpret/execute written instructions
• Travel extensively for daily service calls, both indoors and outdoors in all weather conditions

Requirements

• 3+ years experience with low-voltage electronics, mechanical systems, and computer systems
• Safe or ATM technical experience is a plus
• Electro-mechanical skills a must
• Working knowledge of Microsoft Office (Word, Outlook, Excel)
• Ability to learn through telephone training
• Great communication and customer service skills
• Valid driver’s license with a driving record in good standing and a reliable/insured vehicle
• Ability to lift/move 50 or more pounds, stand, climb, bend, stoop, and reach freely
• Ability to sit/drive for extensive daily travel
• Good hand/eye coordination and sharp eyesight

Benefits

• Competitive pay and paid training
• Company vehicle
• Total benefits package including retirement, health, dental, vision, and life insurance
• Paid holidays, vacation, and sick leave
• Company-provided tools, uniforms, and Android smartphone
• Flexible work schedule and opportunity for travel
• Opportunity to learn new skills, grow, and advance your career