Field Technician

About the role

Cennox is seeking an enthusiastic Field Technician to join our expanding Field Services division in Salt Lake City and surrounding areas. This role involves servicing customers by performing preventative maintenance, installation, troubleshooting products, and training customers on financial equipment. The position offers opportunities for growth, cross-training in banking and retail, and the chance to become part of a rapidly growing company.

Responsibilities

• Perform preventative maintenance and installations of financial equipment
• Determine and resolve issues with products
• Train customers on the proper use of financial equipment
• Use mapping and routing applications for daily travel
• Provide excellent customer service and interpret/execute written instructions
• Work both indoors and outdoors in all weather conditions

Requirements

• 3+ years of experience with low voltage electronics, mechanical systems, and computers
• Safe or ATM technical experience is a plus
• Electro-mechanical skills and ability to use basic hand tools (e.g., multi-meter, voltmeter, volt-ohm meter)
• Working knowledge of Microsoft Office (Word, Outlook, Excel)
• Experience with mapping and routing applications such as MapPoint or Google Maps
• Ability to learn through telephone training
• Great communication and customer service skills
• Valid driver’s license with a clean driving record and a reliable/insured vehicle
• Ability to lift/move 50+ pounds, stand, climb, bend, stoop, and reach freely
• Ability to sit/drive for extensive daily travel
• Good hand/eye coordination and sharp eyesight

Benefits

• Competitive pay and paid training
• Company vehicle
• Total benefits package including retirement, health, dental, vision, and life insurance
• Paid holidays, vacation, and sick leave
• Company-provided tools, uniforms, and Android smartphone
• Flexible work schedule and opportunity for travel
• Opportunities to learn new skills and advance your career