Field Swing-Heavy Equip

About the role

Field Swing – Heavy Equipment (HE) is responsible for visiting customer sites to perform small repairs, updates, and services on the road. The Field Swing - HE works on a busy schedule, often to a customer’s demands, but gets the opportunity to directly interact with customers day in day out, to better understand their needs to provide exceptional service.

Responsibilities

• Must have a Chauffeur’s License and Medical Card as they would be in a 1‑ton type truck with a max of 3000‑pound mounted crane in the field.
• Can perform Service Letter Updates (Caterpillar sourced) limited to less than one day and not needing a large crane and/or experienced computer diagnostics.
• Can perform updates, removal, and installation of GPS units.
• Can be utilized as helpers on larger jobs.
• Will not be utilized in any Emergency Call rotation.
• Adjusting V‑Belts.
• Tightening or replacing loose or missing bolts or fasteners.
• Replacing a Ground Engaging Tool such as bolt‑on teeth or tips.
• Also, may replace a bolt‑on cutting edge on small loaders.
• Adjusting track tension.
• Replacing a lamp, lens, or bulb in the electrical system.
• Replacing a blown fuse or a bad switch (without performing diagnostics) in the electrical system.
• Replacing a seat pad or armrest.
• Replacing wiper blades.
• Replacing cab hardware such as knobs, door latches, and steps.
• Repairing or replacing safety equipment such as a backup alarm (without diagnostics), seat belt, or mirrors.
• Reel load bank/generator cables.
• Repair, fabricate and replace hoses.
• Retrieves codes, downloads, and performs minor calibrations.

Qualifications

• Strong experience performing service and maintenance on heavy equipment.
• Track record of being punctual at work.
• Possess strong communication skills to gather information from customers as required.
• Possess a Chauffeur's license or hold clean driving record to gain Chauffeur's license and possess DOT Medical Card before first day on the job.