Field Swing

About the role

Field Swings are responsible for visiting customer sites to perform small repairs, updates, and services on the road. The Field Swing works on a busy schedule, often to a customer’s demands, but gets the opportunity to directly interact with customers day in and day out, to better understand their needs to provide exceptional service.

Responsibilities

• Travel from customer to customer as per schedule to perform service relating to lubricating, oiling, and maintaining field equipment.
• As part of the dispatch, you may also perform the following tasks:
• Adjusting V-Belts.
• Tightening or replacing loose or missing bolts or fasteners.
• Replacing a Ground Engaging Tool such as bolt-on teeth or tips.
• Also, may replace a bolt-on cutting edge on small loaders.
• Adjusting track tension.
• Replacing a lamp, lens, or bulb in the electrical system.
• Replacing a blown fuse or a bad switch (without performing diagnostics) in the electrical system.
• Replacing a seat pad or armrest.
• Replacing wiper blades.
• Replacing cab hardware such as knobs, door latches, and steps.
• Repairing or replacing safety equipment such as a backup alarm (without diagnostics), seat belt, or mirrors.
• Reel load bank/generator cables.
• Repair, fabricate and replace hoses.
• Retrieves codes, downloads, and performs minor calibrations.

Qualifications

• Strong experience performing service and maintenance on trucks or heavy equipment.
• Track record of being punctual at work.
• Possess strong communication skills to gather information from customers as required.
• Possess a DOT Medical Card and CDL A License by the first day on the job.