Field Support Technician- TOT

What You’ll Do

• Install, troubleshoot, and maintain low-voltage systems, including Fiber Optics, Copper Cabling, Construction/Infrastructure components, and Telecommunications systems.
• Learn how to read blueprints, schematics, and technical documentation.
• Work with industry-standard tools and testing equipment.
• Build expertise in cabling, networking fundamentals, and system integration.
• Partner with experienced technicians who will help you develop your technical abilities.
• Deliver excellent service while representing Black Box at customer sites.
• Follow all safety protocols and industry standards on each project.

What You’ll Bring

• Recent vocational/technical training OR strong interest in technology, electronics, or mechanical work.
• Curiosity and willingness to learn new tools, systems, and installation techniques.
• Solid problem-solving skills and attention to detail.
• Ability to work both independently and within a high-performing team.
• A positive attitude and motivation to build a long-term technical career.
• Bonus: Basic knowledge of networking, construction principles, or low-voltage systems is helpful, but not required.

Why Start Your Career at Black Box?

• Career Growth: Start in the field and grow into advanced technical, project leadership, or supervisory roles.
• Training & Mentorship: Hands-on learning from seasoned industry professionals, plus opportunities to earn certifications.
• Team-Focused Culture: Join a supportive, collaborative group that values development and continuous learning.
• Meaningful Work: Help build secure, connected environments that power businesses and communities nationwide.

Position Details

• Job Type: Full-time
• Hours: 40 hours/week + overtime as needed (project dependent)
• Travel: 100% (Required)
• Benefits Include: 401(k) + matching, Health, dental, and vision insurance, Health Savings Account & Flexible Spending Account, Paid time off, Employee discounts, Career development opportunities
• Relocation: Plano, TX (75093) – Relocation before start date preferred.