Field Service Technician

Primary Responsibilities

• Perform preventive and corrective maintenance on Battery Energy Storage Systems (BESS) and related equipment.
• Identify and report quality issues.
• Troubleshoot systems and replace components as needed.
• Operate heavy equipment (e.g., telehandler, lifting jigs) and perform heavy lifting.
• Work safely on ladders and elevated platforms.
• Conduct routine maintenance, including software/firmware updates and data collection.
• Interface with computer systems and Human Machine Interfaces (HMIs) on BESS.
• Document all work, including photographs, in digital work order systems.
• Adhere to all safety protocols and seek guidance when unfamiliar with tasks or lacking confidence in safe execution.
• Collaborate respectfully in a team environment and demonstrate willingness to learn new technologies.

Key Knowledge, Skills, and Abilities

• Basic mechanical and electrical aptitude.
• Ability to follow documented work instructions.
• Basic electrical fundamentals and use of test equipment, e.g. voltmeters, insulation testers, amperage clamps and meters.
• Basic computer skills – Working proficiency with Microsoft Windows, Microsoft Office software such as Excel, Power Point, Word, and cloud file-sharing platforms.
• Good communication skills; verbal and written.

Desired (not required)

• Renewable industry experience.
• BESS and Inverter PCS repair experience. (SMA PCS experience a plus).
• Knowledge or understanding of generation, transmission and distribution in electrical grid systems.

Education, Experience, Work Environment

• High School Diploma or GED (minimum requirement).
• Technical or Vocational Training in electrical, mechanical, or power generation systems (preferred).
• Associate Degree in Electrical Engineering, Mechanical Engineering, or a related field (optional but advantageous).
• Experience performing preventive maintenance on industrial equipment or similar equipment.
• Experience with installation of energy storage systems, renewable energy products, and power systems to electric utilities or project developers (preferred).
• Ability to stand for long periods and lift/carry material is required.

Desired (not required)

• Certifications such as: OSHA 10 or 30 Certification, NFPA 70E, Electrical or Mechanical Maintenance Certification, Manufacturer-specific training for power generation equipment.