Field Support Technician

We need to output HTML fragment with sections: About the role? The posting includes description: "What You Will Do", "How You Will Do It", "What We Look For", "HIRING HOURLY RANGE", "This position includes a competitive benefits package." Also mention "Potential travel 50% of the time." Could be schedule? Not explicit schedule. Benefits: "competitive benefits package". Pay: "$36-50 (Hourly rate to be determined...)" So we need sections: About the role? Could combine description. Use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. We have: - About the role: maybe introductory paragraph about Johnson Controls? But we should not repeat job title. Could include company description? The posting starts with company description. That could be About the role? Actually "About the role" is for role description. Could use "About the role" for the summary of what the role does: "Field Support Technician Employees engage in On Site Technical Assistance, Customer Support and the Remote Programming of Fire Alarm Systems." That's a short sentence. - Responsibilities: list of duties from "How You Will Do It" bullet points. - Requirements: maybe "Required Minimum Experience: 10+ years Simplex Fire Alarm Technician/Programming Experience." plus "Proficient in MS Office, Excel, and Simplex programmers." plus "NICET Level III certification is preferred." plus "Proficient in interpreting and applying applicable NFPA standards, and in reading and interpreting construction documents." - Qualifications: maybe "Experienced Simplex Fire Alarm System Technician/Programmer." "Motivated, self-starter who has the ability to work from home." "Potential travel 50% of the time." - Skills: maybe overlapping with requirements; but we can separate: "Proficient in MS Office, Excel, and Simplex programmers." "Proficient in interpreting and applying applicable NFPA standards." "Ability to read and interpret construction documents." "Experience with Remote Programming Team in Microsoft Teams Virtual Environment." "Upload completed projects to SharePoint." etc. But we must not invent or summarize away detail; preserve all substantive information. We need to include all details from posting. Let's extract all substantive sentences: Company description: "Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Join the Johnson Controls family and thrive in a culture that values your voice and ideas. Your next incredible opportunity is just a few clicks away!" That's about company, could be placed under "About the role" or maybe a separate "About Johnson Controls"? Not in allowed headings. Could fold into "About the role" as introductory paragraph. Then "What You Will Do Field Support Technician Employees engage in On Site Technical Assistance, Customer Support and the Remote Programming of Fire Alarm Systems." That's a sentence. Then "How You Will Do It" followed by a list of duties (somewhat garbled). Let's parse: "Coordination and Travel to Local Offices to assist with Customer Sites experiencing difficultiesRemote Support Teams Channel Q & A Contacting to Local Offices to get the files needed to build a complete Simplex Fire Alarm System Program.Work with the Design Team to get the .csv files and the latest submitted and approved drawings to build a complete Simplex Fire Alarm System Program.Read and interpret construction documents, including drawings, specifications, and contracts.Interpret and apply applicable NFPA standards to build a complete Fire Alarm System Program system based on the building type, construction type, hazard classification and architectural features.Work closely with the district contracting teams to understand the contract with the customer, the scheduling of the program process, and the delivery needs of the installation crew.Work with the Remote Programming Team in a Microsoft Teams Virtual Environment to share standard processes.Attend weekly Microsoft Teams meetings to discuss backlog and urgent projects.Upload completed projects to SharePoint and send those links to Local Offices to be downloaded to the Fire Alarm Panel.Be available when the program will be uploaded to help the Local Technician with any programming related issues.Promote the Team and develop working relationships with the Local Offices" We need to split into list items. Each seems separated by a period? Actually there are missing spaces. Let's manually separate: - Coordination and Travel to Local Offices to assist with Customer Sites experiencing difficulties - Remote Support Teams Channel Q & A Contacting to Local Offices to get the files needed to build a complete Simplex Fire Alarm System Program. - Work with the Design Team to get the .csv files and the latest submitted and approved drawings to build a complete Simplex Fire Alarm System Program. - Read and interpret construction documents, including drawings, specifications, and contracts. - Interpret and apply applicable NFPA standards to build a complete Fire Alarm System Program system based on the building type, construction type, hazard classification and architectural features. - Work closely with the district contracting teams to understand the contract with the customer, the scheduling of the program process, and the delivery needs of the installation crew. - Work with the Remote Programming Team in a Microsoft Teams Virtual Environment to share standard processes. - Attend weekly Microsoft Teams meetings to discuss backlog and urgent projects. - Upload completed projects to SharePoint and send those links to Local Offices to be downloaded to the Fire Alarm Panel. - Be available when the program will be uploaded to help the Local Technician with any programming related issues. - Promote the Team and develop working relationships with the Local Offices That seems correct. Then "What We Look For" followed by: "An Experienced Simplex Fire Alarm System Technician/Programmer. Motivated, self-starter who has the ability to work from home. Potential travel 50% of the time. Required Minimum Experience: 10+ years Simplex Fire Alarm Technician/Programming Experience. Proficient in MS Office, Excel, and Simplex programmers. NICET Level III certification is preferred. Proficient in interpreting and applying applicable NFPA standards, and in reading and interpreting construction documents." Then "HIRING HOURLY RANGE: $36-50 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)" Then "This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us #techhiring" We need to remove boilerplate like navigation, legal, EEO, etc. The last paragraph includes some hiring process details about AI, etc. That might be considered boilerplate? It's not EEO but it's about hiring process. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The paragraph about AI and human reviewers is not exactly boilerplate but could be considered generic hiring process; but it's substantive? It's about process, not about job. Might be considered boilerplate? The instruction says remove boilerplate, duplicated lines, and application instructions. This is not application instructions (like how to apply). It's about hiring process. Might be okay to keep? But it's generic; maybe better to drop as it's not specific to role. However it's not duplicated. I'd lean to keep it? The instruction says remove boilerplate; this is generic corporate hiring process, likely boilerplate. Safer to remove. Also remove the URL and hashtag. Thus we keep: company description, What You Will Do, How You Will Do It (list), What We Look For (list), HIRING HOURLY RANGE, benefits statement. Now we need to map to sections. Possible sections: - About the role: could include company description + "What You Will Do" sentence? Or we could have About the role (company description) and Responsibilities (the list). Let's decide. We need to avoid thin sections. Let's create:

About the role

with paragraph: company description + the "What You Will Do" sentence.

Responsibilities

with

• list of duties from How You Will Do It.

  Requirements

  with
  • list: Required Minimum Experience, Proficient in MS Office, Excel, and Simplex programmers, NICET Level III certification preferred, Proficient in interpreting and applying applicable NFPA standards, and in reading and interpreting construction documents.

    Qualifications

    with
    • Experienced Simplex Fire Alarm System Technician/Programmer, Motivated self-starter able to work from home, Potential travel 50% of the time.

      Skills

      maybe we could combine with Requirements; but we already have Requirements covering technical skills. Qualifications covering experience and traits. Could skip Skills to avoid thin.

      Benefits

      with paragraph: "This position includes a competitive benefits package."

      Pay

      with paragraph: "$36-50 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)" Schedule: not provided, so omit. We must not repeat job title as heading. Already not. Check for duplication: Ensure we didn't repeat any content inadvertently. Let's craft HTML. We need to output only HTML fragment. Let's write:

      About the role

      Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Join the Johnson Controls family and thrive in a culture that values your voice and ideas. Your next incredible opportunity is just a few clicks away! Field Support Technician employees engage in On Site Technical Assistance, Customer Support and the Remote Programming of Fire Alarm Systems.

      Responsibilities

      • Coordination and Travel to Local Offices to assist with Customer Sites experiencing difficulties
      • Remote Support Teams Channel Q & A Contacting to Local Offices to get the files needed to build a complete Simplex Fire Alarm System Program
      • Work with the Design Team to get the .csv files and the latest submitted and approved drawings to build a complete Simplex Fire Alarm System Program
      • Read and interpret construction documents, including drawings, specifications, and contracts
      • Interpret and apply applicable NFPA standards to build a complete Fire Alarm System Program system based on the building type, construction type, hazard classification and architectural features
      • Work closely with the district contracting teams to understand the contract with the customer, the scheduling of the program process, and the delivery needs of the installation crew
      • Work with the Remote Programming Team in a Microsoft Teams Virtual Environment to share standard processes
      • Attend weekly Microsoft Teams meetings to discuss backlog and urgent projects
      • Upload completed projects to SharePoint and send