Field Support Technician

or drop it. The "#SP123" appears after driver's license line. It's likely a requisition number. We should drop it or fold into a short p. Probably drop it. We also need to remove any duplicated lines. Now produce HTML fragment with sections. We'll decide sections: -

About the role

Responsibilities

list. -

Requirements

with Required Qualifications list. -

Preferred Qualifications

maybe as

Qualifications

but we have both Required and Preferred. Could combine? But instruction says prefer few substantive sections over many thin ones. We could have Requirements (including required) and Qualifications (preferred). Or we could have Requirements and Qualifications separate. We'll do: -

Requirements

for Required Qualifications. -

Preferred Qualifications

for Preferred Qualifications. -

Skills

maybe not needed; we can skip. -

Benefits

for benefits list (including health, PTO, retirement, etc.) -

Pay

for Competitive Pay, Annual Bonus, Annual Pay Increases. -

Work Environment & Travel

for physical requirements and travel? Actually physical requirements separate; maybe we can include Physical Requirements under Work Environment & Travel or separate. Could have

Physical Requirements

and

Work Environment & Travel

. But we want few sections; maybe combine Physical Requirements and Work Environment & Travel into one section "Work Environment & Travel" that includes both physical req and travel. That seems okay. Thus sections: About the role Responsibilities Requirements Preferred Qualifications Benefits Pay Work Environment & Travel Check if any content missing: we have covered all. Now ensure we don't include any boilerplate. Now produce HTML. We'll need to escape any special characters? Not needed. Let's craft. About the role paragraph: combine intro and "What You Will Contribute". We'll make two paragraphs maybe. Responsibilities list: include nested list for telemetry systems. We'll produce:

About the role

Badger Meter - Where Every Drop Counts and So Do You At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste. Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation. When you join us, you'll find: Purpose-driven work that makes a real difference in communities around the globe.Career growth and development opportunities designed to help you achieve your potential.A supportive, inclusive culture where collaboration and creativity thrive. Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet.

The Field Support Technician is responsible for providing technical support and troubleshooting for telemetry and control systems. This role requires experience in RF communications, electrical systems, PLC programming, networked control systems, as well as working knowledge of SQL databases and Linux environments. The technician will diagnose issues, support customers via phone, and assist with field service coordination while maintaining accurate documentation.

Then Responsibilities:

Responsibilities

• Respond to customer inquiries via phone and perform initial problem identification and analysis of control equipment and systems
• Troubleshoot and configure telemetry systems, including:
  • Pump controllers
  • Programmable Logic Controllers (PLCs)
  • Radio and RF communication modules
  • Power supplies and digital/analog modules
• Support, query, and maintain data within SQL-based customer or system databases
• Perform basic troubleshooting and navigation within Linux-based systems and environments
• Interpret schematics, wiring diagrams, blueprints, and work orders to determine repair tasks
• Use diagnostic tools, test equipment, and software to identify and resolve technical issues
• Document troubleshooting activities, solutions, and action plans in the customer