Field Support Specialist - Charleston, SC

About the role

At PURE HomeRiver, we don’t just manage properties—we protect investments, elevate standards, and build trust with every home we touch. Our Field Support Specialists are the steady hands behind every great property and the boots on the ground, ensuring every property in our care looks and feels like something we’d be proud to call home.

This isn’t a desk job. You’ll be on the move, driving from property to property, assessing conditions, deploying lockboxes, checking on vacancies, and rolling up your sleeves when something small needs to get done. We believe excellence lives in the details, and our Field Support Specialists keep our operations running smoothly. You’ll follow a clearly defined process every step of the way, documenting your work with accuracy and care. This is the ideal role for someone who values structure, enjoys following proven systems, and finds satisfaction in checking off a list knowing each box truly matters.

Responsibilities

• Perform all duties requested for assigned work orders in accordance with Company policies and PURE HomeRiver vision.
• Travel to properties in a timely and expeditious manner to perform various types of property evaluations including new property assessments, move-out evaluations, occupied property checks, and vacant property checks within the deadlines set.
• Travel within deadlines and time requirements to properties to examine and document property conditions and identify needed repairs.
• Work with computers and smartphone-based dispatching and email.
• Travel to properties to perform field work immediately upon instruction by the property management team.
• Lift and carry 50 pounds, climb ladders and stairs, walk, bend, reach, and perform other physical functions as may be required to complete assigned tasks.
• Attend staff, training, and other meetings as directed by management.
• Assist with administrative work as needed in the office.
• Ensure safety standards are used that comply with all company, local, city, state, and federal guidelines.
• Maintain knowledge of state, local, and federal fair housing laws.
• Dress in a PURE HomeRiver-approved uniform and maintain a professional appearance.
• Perform other duties as needed.

Requirements

• A general knowledge of maintenance functions such as basic plumbing, electric, and carpentry.
• Residential property management experience.
• Reliable transportation for daily work duties.
• Hospitality/customer service experience preferred.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with a 4% instantly vested match.
• Generous vacation and sick time.
• Life and disability plans.
• Wellness fitness program.
• Employee assistance program.

Pay

$20.00 - $22.00/hour, biweekly pay frequency.

Schedule

40 hours per week, non-exempt (FLSA).