Field Support Representative, Technical Lead with Security Clearance

Key Responsibilities (Principal Duties and Accountabilities *Essential Functions)

• Duties include system operations, maintenance, training, warranty facilitation, and tactical systems engineering expertise for USSOCOM TACLAN systems.
• Manage all aspects of tactical mission support, apply systems engineering principles, and ensure hardware and software meet operational requirements.
• Manage user interfaces, administer servers, implement access controls, support imaging and configuration, and ensure interoperability between systems and programs.
• Cook up with tiered support teams, maintain spare parts, and are required to align their work hours with the needs of the supported sites.
• Provide comprehensive training to SOF units, including formal and informal instruction, development of training materials, and travel to satellite locations for training delivery.
• Support enhancements and upgrades, monitor operational tests, evaluate results, implement software applications, and ensure system compatibility and functionality.
• Provide mentorship to team members, foster growth, and maintain a culture of technical excellence.