Field Support Agent - Full time

About the Role

This is your chance to be at the forefront of one of the most exciting technology projects in the world. As a Field Support Agent, you'll play a critical role in bringing cutting-edge autonomous driving technology to life. You'll work hands-on with our vehicle fleet, making sure they're ready for action - clean, charged, rebalanced, and road-ready. You'll also contribute directly to testing and training processes, all while supporting a groundbreaking mobility solution in the vibrant city of Las Vegas.

Responsibilities

• Rebalancing vehicles to key locations across Las Vegas to ensure optimal fleet availability
• Charging, cleaning, and performing quality checks on vehicles to deliver the best customer experience
• Acting as a safety driver during vehicle training and testing sessions
• Completing checklists and documentation to certify vehicles are safe and ready for on-road deployment
• Occasionally delivering vehicles directly to customers and assisting with pickups

Requirements

• A responsible and safety-conscious driver with a valid US driver's license (must've held your license for a minimum of 2 years)
• Flexibility on shift patterns
• Ability to pass a drug screening, including THC

Qualifications

• Organized, reliable, and detail-oriented, with a strong troubleshooting mindset
• An interest in autonomous vehicles and future mobility
• Resilient and comfortable working in a dynamic, tech-forward environment

Pay

The pay for this role is $15 per hour plus a performance-based bonus structure and is paid bi-weekly.

Benefits

• 💪 A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality
• 🌍 Huge scope for impact in a fast-paced environment
• 🌴 Paid Vacation Days
• 🎫 401(k) programme
• 🏥 Health, Dental & Vision Insurance
• 🚗 All Vay team members receive 30% off their Vay rides
• 🛍️ Exclusive external discounts
• 🎊 Regular team events throughout the year
• 🍎 Snacks & Drinks in our Las Vegas office

For more information on Vay's physical demands, working environments, and safety requirements, we'll cover anything specific to this role during the first interview. We welcome applications from all backgrounds and experiences. If you're excited about shaping something truly groundbreaking, we'd be happy to hear from you.