Field Supervisor / PT. $26.00

Responsibilities

• Lead, manage, and coordinate security officers across assigned sites.
• Ensure guards are properly trained, equipped, and briefed for their shifts.
• Provide ongoing coaching and performance evaluations.
• Conduct regular site inspections to verify compliance with security protocols.
• Monitor guard tours, patrols, and incident reports to ensure accuracy and accountability.
• Adjust staffing levels and schedules to meet client needs and respond to emergencies.
• Act as the first point of escalation for emergencies or security breaches.
• Cook with law enforcement or emergency services when necessary.
• Document incidents thoroughly and provide detailed reports to management.

Training & Development

• Organize refresher training sessions on safety procedures, emergency response, and customer service.
• Mentor new hires and ensure they understand company policies and site-specific requirements.

Client & Stakeholder Relations

• Serve as the liaison between the security team and clients.
• Address client concerns promptly and professionally.
• Ensure service delivery meets contractual obligations and customer satisfaction.
• Prepare daily, weekly, and monthly reports on security operations.
• Track attendance, performance, and disciplinary actions of staff.
• Recommend improvements to security protocols and operational efficiency.

Leadership & Communication

• Ability to motivate teams and maintain clear communication with staff and clients.

Problem-Solving

• Quick decision-making during emergencies.

Attention to Detail

• Ensuring compliance with procedures and accurate reporting.

Technical Knowledge

• Familiarity with surveillance systems, access control, and incident management software.