Field Supervisor - Landscape Operations

About the Role

Field Supervisors support Crew Leaders and Team Leaders in all matters related to production, fleet, quality control, and safety initiatives. This position reports to a Project Manager.

Responsibilities

• Perform quality control site inspections
• Train Crew Leaders in job sequencing and productivity
• Transfer fleet and equipment to and from the service center and satellite locations
• Organize, pick up, and deliver materials to Crew Leaders as needed
• Support Project Managers in all aspects of operations and job fulfillment
• Professionally represent East Coast Facilities, Inc. at all times
• Respond to client needs and ensure satisfaction
• Escalate client concerns to the Project Manager when necessary
• Maintain a positive, responsive, and flexible attitude with clients
• Inspect sites and advise Project Manager of potential liabilities
• Ensure Crew Leaders meet projected man-hour and materials budgets
• Assist with dispatching and ensure crews are fully equipped and fueled
• Assign tasks to crew members and follow up on completion
• Ensure crew members report to work on time and follow company rules
• Take disciplinary actions as necessary, involving the Project Manager when needed
• Train crew members in company safety policies
• Certify crews in assigned job tasks
• Cross-train Crew Leaders for future growth
• Evaluate crew performance and assist in performance reviews
• Monitor goals based on the evaluation process
• Maintain and promote safe working conditions
• Follow company procedures for safety violations
• Maintain a clean, neat, and professional image of service vehicles and trailers
• Ensure crew members maintain a professional image using approved uniforms
• Maintain all assigned equipment, tools, and vehicles in proper working order
• Follow proper maintenance and inventory schedules
• Complete administrative forms and procedures, including:
  • Accident Reporting Forms
  • Equipment Inventory Form
  • Equipment Repair/Request
  • MR - FEP - ACP (as applicable)
  • Monthly Vehicle Safety Inspection
  • Quality Control Inspection Form
  • Irrigation IMR Form (as applicable)
  • Trailer Safety Inspection Form (as applicable)
• Organize and implement work schedules
• Drive company vehicles as directed
• Operate various types of equipment and machinery

Requirements

• Journeyman in one or more of the following:
  • Professional landscape maintenance operations
  • Professional landscape construction services
  • Landscape repairs, restoration, and remediation
  • Licensed arbor care and tree trimming services
  • Landscape irrigation repairs and maintenance
• Able to operate a smartphone, send and receive emails, and take digital photos
• Fluent in speaking, reading, and writing English (Spanish fluency is a plus)
• Clean driver’s license
• Pass a drug test and criminal background check
• Comply with business ethics, applicable laws, and regulations
• Maintain confidentiality of proprietary information

Work Environment & Physical Requirements

• Work near or in situations involving direct automotive traffic
• Work near natural bodies of water
• Use various types of work lifts
• Ability to work overtime or extended shifts as required
• Work in extreme conditions, including temperatures exceeding 95°F
• Work in direct sunlight for extended periods
• Ability to lift and carry up to 50 lbs
• Ability to bend, stoop, and twist continuously throughout the day

Pay

Pay is determined based on several factors, including:

• Years of proven experience for the role
• Knowledge and ability to operate equipment classes
• Special licensing (e.g., CDL, Pesticide Applicator’s License, Tree Trimming License, ISA Arborist Certification, Lift Certification)
• Tenure with East Coast Facilities, Inc.
• Competitive rate matching for recruited team members from competitors