Field Supervisor (Fort Drum Mountain Community Homes)

At WinnCompanies, our work starts with people — the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 30 states, Washington, D.C., and Puerto Rico who make it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation’s leading managers of multifamily housing and one of the largest operators of affordable housing communities. We bring together people who care about quality housing, meaningful service, and making a difference every day. Through our innovative resident services platform and commitment to exceptional communities, we offer career opportunities for individuals who want their work to create lasting impact. Interested in learning more? Visit WinnCompanies to explore our benefits, mission, communities, and career opportunities. About The Opportunity WinnCompanies is searching for a Field Supervisor to join our military housing team at Fort Drum Mountain Community Homes located in Fort Drum, NY. In this role, you will assist with the overall operation of the maintenance service call function, preventive maintenance program, and the Change of Occupancy Maintenance (COM) team. You will perform the oversight of maintenance staff members, and you will be responsible for ensuring the team members in the field complete COM and service request work in accordance with time and quality expectations. Please note that the pay range for this position is $28.77 - $31.66 per hour, depending on experience. This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility. Responsibilities Maintain a close and highly responsive relationship to the day-to-day activities of the technicians, subcontractors, and residential service coordinators to facilitate the service and COM requirements for the location assigned. Adjust technician’s schedules as needed to complete all work requests in a timely manner. Develop and support technicians. Assist in the coordination of technician training, truck stock inventories, vacation planning, and company meetings. May be responsible for duties of Maintenance Technicians, Service Order Coordinators, COM coordinators and other Field Supervisors in their absence or as required. Perform Quality Control checks for service request process for technician and subcontracted work to ensure time and quality expectations are met. Perform Quality Control checks throughout the COM process for technician and subcontracted work to ensure time and quality expectations are met. Service Order Coordination includes investigation resident complaints and resolve when possible and coordinating subcontractor work and schedule specialty work to be performed outside of the normal appointment system. COM Coordination includes scope and identify tasks required for COM including estimating time and cost to complete repairs, coordinating contractor work. Requirements High school diploma or GED equivalent. 3-5 years of relevant work experience. Less than 1 year of supervisory experience. A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy. Ability to provide basic tools and equipment necessary to perform daily duties. Experience with computer systems, particularly Microsoft Office. Excellent organizational and administrative skills. Ability to comprehend and converse in English to communicate effectively with stakeholders. Ability to multi-task in a fast-paced office environment. Ability to work with a diverse group of people and personalities. This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility. Preferred Qualifications Vocational or technical training. EPA, HVAC, electric, appliance, or general contractor certifications. Benefits & Perks Eligible full-time U.S. employees enjoy a competitive benefits package, including: Generous paid time off, paid holidays, sick time, a floating holiday, and a day of serviceMedical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options401(k) with company match and company-paid life, AD&D, and long-term disability insuranceTuition reimbursement, professional development opportunities, and career growth resourcesWellness programs, employee assistance resources, commuter benefits, and employee discount programsFlexible work options for eligible positions Learn more about our benefits at https://www.winnbenefits.com. If you are a California Resident, please see our Notice of Collection here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Internal candidates, please apply here: Internal Careers Hub