Field Supervisor

Responsibilities

• Direct leadership/supervision for 30+ protectors (field based crews)
• Support the Area Manager and General Manager in managing and executing company initiatives
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Maintain Field (80%) and Office (20%) Responsibilities
• Ensure safety, quality, training, employee engagement, and retention standards are met
• Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, and Develop assigned team of protectors
• Develop relationships with new and existing customers to achieve goals and new business opportunities
• Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
• Address customer service issues are promptly and efficiently while providing the highest level of customer service
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA and state-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging

Qualifications

• 4-year degree in a business-related field is a plus but not required
• High School Diploma or GED completion required
• 1-2 years of supervisor experience and building teams with 20+ team members
• Must be able and enjoy connecting with field-level customers and contacts
• Excellent verbal and written communication skills
• Ability to build and maintain working relationships with your team
• Contributes to the engagement and ongoing development of AWP Safety employees
• Intermediate computer skills including Microsoft Office products and customer relationship management systems
• Must adhere to and promote safe workplace practices
• Valid drivers’ license and ability to meet AWP Safety driver standards