Field Supervisor
Automated Door Ways Inc · Opelika, AL · 1 mo ago
On-siteEngineeringFull-time
In This Role, You Will...
- Supervise, direct, and support service technicians
- Coordinate daily and weekly work assignments with dispatch and operations
- Conduct job site visits to verify quality and safety compliance, and correct unsafe conditions
- Provide technical assistance and troubleshooting support
- Ensure compliance with manufacturer requirements, ADA standards, and local codes
- Enforce company safety policies and OSHA requirements
- Affirm proper use of tools, equipment, and personal protective equipment (PPE)
- Assist with incident investigations and corrective actions
- Support the inventory management system, ensuring parts are on hand, assigned to the correct technician, and that technicians are prepared for installation
- Inspect completed service work
- Verify accuracy and completeness of service reports, resolution notes, and work orders
- Address workmanship-related issues and customer concerns
Administrative, Training & Development Responsibilities
- Assist with onboarding and training of new technicians
- Provide coaching, mentoring, and performance feedback
- Recommend additional training or certifications as needed
- Review timecards, service documentation, and job reports
- Communicate field issues to management and office staff
- Complete inventory transactions to maintain inventory accuracy
- Support operational planning and continuous improvement efforts
Physical & Work Requirements
- Ability to travel regularly to job sites
- Ability to lift up to 50 pounds
- Ability to climb ladders and work at heights
- Ability to work in varied weather and job site conditions
What We Offer
- Compensation: Competitive salary, commensurate with experience.
- Benefits: Comprehensive healthcare, dental, and vision insurance; sick time, paid vacation, and paid holidays; retirement program with employer match; company-paid life and short-term disability insurance; company phone and vehicle; advancement opportunities
Pay
Competitive salary, commensurate with experience.
Schedule
On-site role with limited travel throughout the territory.