Field Supervisor and Office Support

About the role

The Field Supervisor & Coordinator will help clients and employees in the territory onboard. They will educate clients about their rights and terms of their services, onboard new or transfer clients and conduct their intakes, onboard and supervise employees in the territory, effectively speak and translate for/with Spanish speakers during interaction with office, conduct supervisory field visits and/or trainings, create a plan of care for new clients, supervise assigned caregivers (CNA's, PCA's and HHA's) to assure performance of tasks, functions and responsibilities necessary to assure appropriate individual care plan and active treatment is offered in a clean, safe and secure environment, in accordance with federal, state and unit policies and procedures, provide supervision, coaching and evaluation of caregivers (Caregivers, PCAs, DCWs, and HHAs) on assigned cases, comfort with working on the computer and communicating in written form, comfortable to objectively document and complete timely incident reports and EIM.

Responsibilities

• Educate clients about their rights and terms of their services
• Onboard new or transfer clients and conduct their intakes
• Onboard and supervise employees in the territory
• Effectively speak and translate for/with Spanish speakers during interaction with office
• Conduct supervisory field visits and/or trainings
• Create a plan of care for new clients
• Supervise assigned caregivers (CNA's, PCA's and HHA's) to assure performance of tasks, functions and responsibilities necessary to assure appropriate individual care plan and active treatment is offered in a clean, safe and secure environment, in accordance with federal, state and unit policies and procedures
• Provide supervision, coaching and evaluation of caregivers (Caregivers, PCAs, DCWs, and HHAs) on assigned cases
• Comfortable working on the computer and communicating in written form
• Comfortable to objectively document and complete timely incident reports and EIM

Requirements

• 3 full years of caregiving experience required
• Home Health Aide training, Adult Residential License, Direct Care worker certification and/or CNA license required
• 3 full years experience in a Supervisory, Managerial role
• Display tact, good judgement, interest in people and maturity in dealing with the frail, ill population
• Display flexibility, cooperation and dependability in fulfilling responsibilities
• Reliable and professional conduct
• Bilingual English and Spanish speaking staff who is able to communicate effectively to Spanish and English staff and clients is required
• Comfort with facilitating and supporting non-Spanish English staff is mandatory
• Driver’s License
• Comfortable with Driving
• Assist with client scheduling to support Care coordinator to ensure safe cover
• Display tact, good judgement, interest in people
• Maturity in dealing with the frail, ill population
• Display flexibility, cooperation and dependability in fulfilling responsibilities
• Reliable and professional conduct
• Bilingual English and Spanish speaking staff who is able to communicate effectively to Spanish and English staff and clients
• Driver’s License and ensured vehicle
• Comfortable with Driving
• Assist with client scheduling to support Care Coordinator to ensure safe cover