Field Strategy & Performance Specialist

About the Role

As the Specialist, Field Strategy and Performance, you will serve as the foundational data, reporting, and coordination engine for the Field Strategy and Performance team. Reporting directly to the Senior Manager, this role gathers raw field metrics, maintains performance dashboards, and executes administrative and analytical tasks to drive the Field Operations business plan. You will help provide Regional VPs and field leadership with visibility, data clarity, and tracking to align operations and execute strategic corporate initiatives.

Responsibilities

• KPI Management and Reporting: Maintain and execute the Field Operations KPI framework across strategic pillars. Support data collection, cleansing, and performance storytelling by transforming regional data into structured metrics.
• Dashboard Maintenance: Partner with IT, HR, Finance, Safety, L&D, Purchasing, and project management teams to update, validate, and deliver accurate, real-time dashboards and monthly performance materials.
• Field Data Support and Context: Analyze regional data trends to support the Senior Manager and Regional VPs ahead of performance discussions and calibration meetings. Track regional best practices, common challenges, and operational data contexts.
• Cross-functional Coordination: Act as a data coordination point between departments like Field Quality, Field Innovation, HR, IT, and regional teams to define and track initiatives.
• Improvement Project Tracking: Coordinate and optimize workflows between Field Operations, HR, IT, Field Payroll, and regional teams to eliminate operational bottlenecks and align cross-functional projects.
• Innovation Pipeline Administration: Support the intake process for the field-driven innovation pipeline. Track ideas, coordinate documentation for regional pilot sites, and organize case studies of successful solutions.
• Initiative Tracking and Feedback Loops: Track deployment of enterprise-level initiatives such as process changes, new application rollouts, policy updates, and compile field feedback for corporate review.
• Intake and Prioritization Management: Serve as the initial gatekeeper and tracking point for incoming field data requests, reporting adjustments, and process-change requests to maintain organizational alignment.

Requirements

• Ability to perform duties in a professional manner and maintain a professional appearance.
• Willingness to visit regional offices or job sites to better understand data context and build relationships.
• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.).
• Ability to prioritize and manage multiple tasks, adapting to changing priorities as necessary.
• Work under pressure and adapt to changing requirements with a positive attitude.
• Strong oral and written communication skills.
• Self-motivated, proactive, and an effective team player.
• Ability to interact effectively and professionally with all levels of employees, management, vendors, clients, and others.

Qualifications

• Bachelor’s degree in project management, process improvement, Construction Management, Civil Engineering, Structural Engineering, or other related discipline preferred.
• 2-4 years of experience in data analysis, business operations, and project coordination (can be a combination of training, education, and relevant work experience).
• Travel up to 50%.

Working Conditions

This position is primarily performed in an office environment. Activities include sitting for extended periods, standing, walking, typing, carrying, pushing, and bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning. Noise level is typically low to medium.

Benefits

• ESOP – Employee Stock Ownership Plan.
• 401K retirement plan.
• Annual bonus program based on performance, profitability, and achievement.
• 17 PTO days per year plus 10 paid holidays.
• 3 days of paid sick leave each year.
• 3 days of paid bereavement leave each year.
• 3 days of paid jury duty leave each year.
• Medical, dental, and vision insurance.
• Bonding leave.
• Term life, AD&D insurance, and voluntary life insurance.
• Disability income protection insurance.
• Pre-tax flexible spending plans (health and dependent care).
• Charitable giving match through the Rosendin Foundation.