Field Services Technician (Seattle WA)

About the role

As a Field Service Representative in Seattle, WA, you will travel daily to assigned retail locations to serve as the face of Checkpoint Systems. Responsibilities include installing and repairing products, training customers on system use, and completing on-site surveys as required.

Responsibilities

• Installs and maintains Checkpoint’s products and systems
• Maintains accurate parts inventory
• Completes daily documentation, system updates, and timely communications
• Follows company and OSHA safety guidelines in all activities
• Trains customers on product use
• Works with internal service departments to meet responsiveness, service, and installation standards
• Interfaces with customers to resolve installation and service issues
• Provides site surveys, photos, and related documentation for sales/services as required
• Collaborates with other field resources and internal departments to meet goals and maintain profitability
• Performs other duties as assigned by management

Qualifications

• Education: 2-year AA degree, BSET in electronics, equivalent military training, or industry experience
• Experience with electronic test equipment and digital meters
• Hands-on experience with EAS
• Hands-on experience with RFID is a plus

Knowledge, Skills, & Abilities

• Ability to read and understand blueprints and technical documentation
• Understanding of customer requirements
• Network Certification is a plus
• Valid motor vehicle driver’s license in current state of residence
• Clean motor vehicle driving record clear of egregious driving violations
• Attention to detail and proven ability to produce quality work
• Ability to work independently and in a team environment
• Strong problem solving and customer service skills
• Ability to communicate technical issues and corrective actions to customers
• Computer proficiency
• Strong verbal and written communication skills
• Ability to lift at least 85 lbs and 25 lbs overhead
• Ability to operate a circular saw to cut floors for wire routing
• Ability to work on lifts, ladders, and new and existing construction sites
• Previous construction work experience is a plus
• Ability to travel for service or installation projects outside local area (up to 75%)

Benefits

• 401(k) with matching
• Medical, dental, and vision insurance
• Life insurance
• Employee Assistance Program
• Employee discount
• Paid time off
• Tuition reimbursement
• Flexible Spending Account
• Health Savings Account

Pay

$26.44–$32.69 per hour

Schedule

• Monday to Friday
• Overtime as needed
• Weekends as needed