Field Services Technician

Since 1954, Cupertino Electric, Inc. (CEI) has built a reputation for delivering high-profile, complex projects with integrity. We’re problem solvers, innovation seekers, and team players who are part of Quanta Services, North America's largest employer of skilled craft labor.

About the Role

We are seeking a highly skilled and motivated Field Services Technician to provide technology support for job sites in the construction industry. The ideal candidate will have hands-on experience in installing and maintaining various technology systems, including network infrastructure, cellular and internet connectivity, and other technology-related services essential for construction projects. This position requires travel to job sites across the country to set up and support field tech systems.

Responsibilities

• Installation & Setup of Technology Infrastructure
  • Wiring and Cabling Installation: Install and terminate copper and fiber cables, ensuring compliance with safety standards and industry best practices.
  • Hardware Setup: Configure and set up computer systems, servers, and workstations for on-site use. Install various printers, projectors, and other technical devices as required. Set up and configure remote conference rooms and training centers.
  • Network Equipment Setup: Install routers, switches, and access points to create reliable on-site networks.
  • Cellular & Internet Setup: Implement cellular and internet solutions for job site connectivity, including setting up mobile hotspots, modems, antennae systems, and other mobilization equipment.
  • Asset Distribution: Distribute and confirm on-site mobility assets to validate setup, connectivity, and functionality.
  • Safety Protocols: Adhere to safety guidelines and industry regulations while working on job sites, especially when handling electrical installations and equipment.
• Technology Support & Troubleshooting
  • On-Site and Remote Troubleshooting: Identify and resolve technical issues related to connectivity and equipment malfunctions at construction job sites.
  • Hardware & Software Support: Provide ongoing support for systems and devices, performing software updates, hardware replacements, and troubleshooting to minimize downtime and maximize productivity.
  • Network Connectivity Issues: Diagnose and resolve network disruptions, including Wi-Fi, cellular, and Ethernet connections, to ensure seamless operation of tech systems.
  • Asset Collection: Collect and recover on-site assets at completion of job site work, or as needed.
• Communication & Collaboration
  • Vendor Coordination: Liaise with technology vendors and service providers for equipment installation, repair, and support.
  • Documentation & Reporting: Maintain accurate records of installations, configurations, service issues, and resolutions. Provide detailed reports of field activities and project progress to management.
• Nationwide Travel & On-Site Work
  • Job Site Travel: Travel regularly to construction job sites across the country, as required, with the ability to adapt to varying work environments and conditions. Flexibility in travel schedules is essential.
  • On-Site Presence: Perform hands-on technical work, requiring physical presence at multiple job sites, with the ability to manage tasks efficiently and independently in varying locations.

Requirements

• Technical Expertise: Experience in installing on-site infrastructure hardware and equipment. Proficiency in installing and troubleshooting both wired and wireless network infrastructure, including Ethernet and Wi-Fi. Experience with technology systems such as security cameras, access control systems, and other construction-related hardware. Strong understanding of internet and cellular connectivity solutions, including mobile hotspots, routers, modems, and antenna installation.
• Problem Solving Skills: Proven ability to independently diagnose and resolve complex technical issues. Quick-thinking and adaptable when troubleshooting connectivity issues, whether on-site or remotely. Ability to apply critical thinking to assess when issues should be escalated.
• Physical Abilities: Physically capable of lifting and carrying heavy equipment (up to 30 lbs.) and handling physically demanding work. Comfortable operating in a wide range of construction environments, including outdoors, in various weather conditions, and at heights.
• Travel Readiness: Fully prepared to travel nationwide, including overnight stays and short-term time away from home. Ability to thrive on the flexibility and demands of frequent travel, supporting job site installations and projects across different locations. Must hold a valid driver’s license and have reliable transportation for consistent access to job sites.

Qualifications

• Minimum Qualifications: Any combination of education and experience that provides the required knowledge, skills, and abilities, as well as possession of any required licenses or certifications, is qualifying. High school diploma or GED required. Applicants must be authorized to work in the United States. This position is not eligible for sponsorship.
• Preferred Qualifications:
  • Experience working with Cisco products and hardware such as routers, switches, and Access Points.
  • Experience working with, installing, and setting up satellite internet such as Starlink.
  • Prior experience in the construction industry or with construction-related technology support.
  • Certifications in network installation (e.g., CompTIA Network+, Cisco).
  • Experience with cloud-based services, security systems, and remote monitoring tools.
  • Experience managing remote technology solutions for multiple job sites.
  • Ability to adapt to different job site conditions and schedules, including working weekends or non-traditional hours as needed.

Pay

Salary range: $28.00/hour to $36.00/hour. Final determination of starting pay will vary based on factors including market location, job-related knowledge, skills, education, and experience.

Benefits

We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.