Field Services Representative
About the role
The Field Services Representative serves as the frontline technical representative supporting internal R&D, deployed systems and customer operations. This role is responsible for fielding and troubleshooting CHAOS Industries' software and hardware capabilities in operational environments. This role requires strong initiative: build trust, learn, drive, and deliver outcomes and flawless execution. A Field Services Representative works directly with front-line military, government, and commercial customers to ensure mission success. Successful candidates thrive in ambiguous environments, possess strong technical aptitude, and are comfortable operating independently in the field. The ideal candidate demonstrates exceptional planning and coordination skills, an aptitude for flawless execution and an eagerness to apply them to the tactical deployment of CHAOS Industries systems. This role sits within the Operations & Training group on the Mission team.
Responsibilities
- You’re excited to be where the customer needs us.
- You are detail-oriented to ensure everything for a given deployment is at maximum readiness and gets where it needs